Guest Service Associate

1 week ago


Bengaluru, Karnataka, India Marriott International Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Additional Information

Job Number

Job CategoryFood and Beverage & Culinary

LocationTrinity Whitefield Bengaluru, No Road No 1, Bengaluru, Karnataka, India, 560066

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character — they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.



  • Bengaluru, Karnataka, India PVR Limited Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionPVR Limited, founded in April 1995, through a joint venture between Priya Exhibitors Private Limited and Village Roadshow Limited, is India's leading multiplex chain. PVR pioneered the multiplex revolution in India by establishing the first multiplex in New Delhi in 1997. Today, PVR owns over 750 screens across more than 160 properties in...


  • Bengaluru, Karnataka, India Century Real Estate Holdings Pvt Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    As a Guest Service Associate in the Food & Beverage department, you will be responsible for ensuring exceptional guest experiences through prompt and courteous service. You will assist in the smooth operation of the F&B outlets, maintaining cleanliness, and providing knowledgeable assistance to guests regarding menu items and services.Responsibilities:Greet...


  • Bengaluru, Karnataka, India Marriott International Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationMulberry Shades Bengaluru Nandi Hills a Tribute Portfolio, Survey No 28, 29 & 30, Kemathimmanahalli Village, Bengaluru, Karnataka, India, 562110ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room...


  • Bengaluru, Karnataka, India JW Marriott Full time

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationJW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryComplete closing duties, including storing all reusable goods, breaking down goods, cleaning all...


  • Bengaluru, Karnataka, India Marriott International Full time

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationJW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYComplete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and...


  • Bengaluru, Karnataka, India Sheraton Hotels & Resorts Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationSheraton Grand Bangalore Hotel at Brigade Gateway, 26/1 Dr. Rajkumar Road, Bengaluru, Karnataka, India, 560055VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryComplete closing duties, including storing all reusable goods, breaking down...


  • Bengaluru, Karnataka, India Marriott International Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSheraton Grand Bengaluru Whitefield Hotel and Convt, Prestige Shantiniketan, Bengaluru, Karnataka, India, 560048ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late...


  • Bengaluru, Karnataka, India 4PS Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    THE SITUATIONWith over 36 full-service dining establishments across Vietnam, Cambodia, India, and Japan, Indonesia, Pizza 4Ps is a innovative pizza brand originating from Vietnam, known for its commitment to quality ingredients, unique flavors, and a socially responsible approach. 4P's has crafted our company and brand identity around the fundamental value...


  • Bengaluru, Karnataka, India, Karnataka Century Real Estate Holdings Pvt Ltd Full time

    As a Guest Service Associate in the Food & Beverage department, you will be responsible for ensuring exceptional guest experiences through prompt and courteous service. You will assist in the smooth operation of the F&B outlets, maintaining cleanliness, and providing knowledgeable assistance to guests regarding menu items and services.Responsibilities:Greet...


  • Bengaluru, Karnataka, India The Leela Palaces, Hotels and Resorts Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    #Hiring Alert for a Luxury Hotel in BengaluruAre you a passionate, driven hospitality professional ready to create unforgettable guest experiences?We are looking for: A guest-first mindset with strong communication skills A positive attitude and team spirit Passion for making every guest feel valued Apply now or send me a direct message to know more