Territory Sales Manager
1 week ago
About the Company
ZoloStays is India's largest and most trusted co-living and student housing company, offering hassle-free managed accommodations to students and working professionals. We blend comfort, community, and technology to deliver exceptional living experiences across India.
We are looking for passionate and hands-on Cluster Managers who can take full ownership of business operations across multiple student housing properties — ensuring high occupancy, seamless service delivery, and an engaging resident experience.
Role Summary
As a Cluster Manager – Student Living, you will lead a portfolio of properties and be responsible for the end-to-end performance of your cluster — including occupancy, revenue, P&L delivery, and resident satisfaction.
You will oversee on-ground operations, manage teams, ensure SOP compliance, and work cross-functionally to deliver an outstanding experience for our student residents. Additionally, you will play an active role in driving
local sales efforts and identifying new property acquisition opportunities
to expand Zolo's footprint in the student housing market.
This role combines business ownership, people leadership, and operational excellence — ideal for ambitious professionals ready to grow into city or regional leadership roles.
Key Responsibilities
- Manage day-to-day operations across multiple student housing properties, ensuring service excellence and profitability.
- Drive occupancy and revenue targets through
local marketing, sales coordination, and lead conversions. - Take full P&L ownership of your cluster and deliver on key business metrics.
- Identify and evaluate new property acquisition (supply) opportunities
to support cluster growth and portfolio expansion. - Lead, coach, and motivate property managers, wardens, and on-ground staff to achieve operational goals.
- Ensure adherence to SOPs, safety protocols, and compliance standards.
- Oversee maintenance, housekeeping, F&B, and vendor performance to maintain quality standards.
- Continuously improve resident experience through feedback, engagement initiatives, and service innovations.
- Collaborate with cross-functional teams (Sales, Finance, Facilities, and Experience) to ensure smooth functioning of all sites.
- Identify opportunities for cost optimization, process efficiency, and revenue enhancement.
Skills & Traits
- Strong leadership and people management skills.
- Hands-on operator with a problem-solving mindset.
- Data-driven approach with good commercial acumen.
- Excellent communication and stakeholder management.
- Ability to multitask, stay calm under pressure, and handle on-ground challenges.
- Customer-first mindset with genuine care for students' comfort and safety.
- Entrepreneurial outlook with interest in
business growth, sales, and new supply development.
Why Join Zolo
At Zolo, Cluster Managers don't just run operations — they run businesses.
This role offers the opportunity to lead large teams, manage multi-property portfolios, and make strategic decisions that shape the future of student living. With a clear career path from
Cluster Manager → Area Manager → Regional Manager
, this is a high-impact, growth-driven role in one of India's fastest-evolving living categories.
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