Trainer- US Staffing

1 day ago

Noida, Uttar Pradesh, India VIR Infoservices Pvt Ltd Full time ₹ 3,60,000 - ₹ 9,60,000 per year

Location:Noida, India

US Shift: 7:30 PM to 4:30 AM IST

Key Responsibilities:

  • Design, develop and deliver training programs (onboarding & refresher) for new hires and lateral joiners in US‑staffing processes (recruitment, sourcing, candidate screening, client communication etc.).
  • Create training material: presentations, manuals, case studies, role‑plays, mock calls etc., tailored to US staffing environment.
  • Conduct training batches, including classroom/in‑person, virtual, and on‑the‑job training (OJT).
  • Monitor trainee performance during training, assess readiness, provide feedback, remedial support where needed.
  • Maintain training trackers, dashboards, reports (weekly/monthly), to show progress, gaps, and improvements.
  • Coordinate with operations, quality assurance, HR, and other stakeholders to update processes, standards, and to ensure adherence.
  • Stay updated on US market hiring norms, compliance rules, client requirements, best practices, and incorporate changes into training.
  • Evaluate the effectiveness of training via assessments, feedback, quality audits, and make continuous improvements.

Qualifications & Requirements:

  • Minimum 3 years of experience in a corporate setting as a Trainer / Process Trainer (preferably in staffing, recruitment, BPO or related services).
  • Strong understanding of US staffing/recruitment processes (or willingness to learn fast).
  • Excellent communication and presentation skills in English.
  • Experience training freshers and lateral hires.
  • Good content creation skills: ability to prepare engaging training material.
  • Strong interpersonal skills; coaching mindset; patient, detail‑oriented.
  • Comfortable working night shift (US shift timings).
  • Ability to work under pressure and manage multiple training batches.
  • Familiarity with training tools, LMS, video conferencing tools, Microsoft Office / Google Workspace.

What We Offer:

  • Shift allowance / incentive for night shift work (if applicable).
  • Both‑side cab facility.
  • Opportunity to grow with a fast paced, growing US staffing/freelancing platform.
  • Exposure to US customer/client expectations, compliance and working norms.
  • Collaborative culture; opportunity to shape training processes and standards.

Job Type: Full-time

Pay: ₹30, ₹80,000.00 per month

Work Location: In person

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