Customer Service Representative
3 hours ago
WNS Hiring: Customer Service Associate International Airline Process (Non-Voice)
Designation: Customer Service Associate
Location: WNS Thane Centaurus, Hiranandani Estate Thane West
Experience: Fresher
Shift: Rotational (including night shifts)
Process: Non-Voice
About the Role:
WNS is looking for enthusiastic and dedicated
Customer Service Representatives
to join our
International Airline Process
team. This is an excellent opportunity for
freshers
who want to kickstart their career in the global BPO industry and work with one of the world's leading airlines.
Key Responsibilities:
- Handle customer queries through non-voice channels (email/chat).
- Provide accurate information and timely resolutions to passengers' concerns.
- Maintain customer satisfaction and adhere to quality standards.
- Work collaboratively in a fast-paced, dynamic environment.
Requirements:
- Fresh graduates welcome –
no prior experience required. - Excellent
English written and verbal communication skills
are a must. - Willingness to work in
rotational shifts including night shifts. - Good typing speed and basic computer knowledge.
- Immediate joiners preferred.
To Meet- HR Chinmayi Pawaskar
Contact
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