Customer Service Representative
3 hours ago
Company Description
Plix is a vibrant community committed to transforming the way people consume plant-based superfoods, combining health and fun in innovative ways. From effervescent fizzies to delicious gummies, peanut butter, and serums, Plix offers a wide range of products aimed at promoting wellness and enjoyment. We are dedicated to providing effective, plant-based solutions that align with a healthier lifestyle. Join us in our journey of creating sustainable, fun, and effective health products for everyone.
Role Description
This is a full-time on-site role for a Customer Service Representative based in our Mumbai office. The role involves providing exceptional customer support, addressing customer inquiries effectively, and ensuring a positive overall customer experience. The Customer Service Representative will handle customer concerns, process orders, and work towards enhancing customer satisfaction by delivering consistent and efficient service.
Qualifications
- Strong foundation in Customer Service, with skills in Customer Support and Customer Satisfaction.
- Proficiency in managing customer interactions to improve Customer Experience.
- Excellent problem-solving and communication skills to address complex customer concerns.
- Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
- Previous experience in customer-facing roles or within the customer service domain is a plus.
- A positive attitude, strong interpersonal skills, and a commitment to providing exceptional customer care.
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