Customer Service Representative

3 hours ago


Mumbai, Maharashtra, India af5825b8-6ad1-43c9-8200-90c9446aac9d Full time ₹ 3,00,000 - ₹ 4,00,000 per year

Company Description

Plix is a vibrant community committed to transforming the way people consume plant-based superfoods, combining health and fun in innovative ways. From effervescent fizzies to delicious gummies, peanut butter, and serums, Plix offers a wide range of products aimed at promoting wellness and enjoyment. We are dedicated to providing effective, plant-based solutions that align with a healthier lifestyle. Join us in our journey of creating sustainable, fun, and effective health products for everyone.

Role Description

This is a full-time on-site role for a Customer Service Representative based in our Mumbai office. The role involves providing exceptional customer support, addressing customer inquiries effectively, and ensuring a positive overall customer experience. The Customer Service Representative will handle customer concerns, process orders, and work towards enhancing customer satisfaction by delivering consistent and efficient service.

Qualifications

  • Strong foundation in Customer Service, with skills in Customer Support and Customer Satisfaction.
  • Proficiency in managing customer interactions to improve Customer Experience.
  • Excellent problem-solving and communication skills to address complex customer concerns.
  • Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
  • Previous experience in customer-facing roles or within the customer service domain is a plus.
  • A positive attitude, strong interpersonal skills, and a commitment to providing exceptional customer care.


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