Customer Service Associate

2 days ago


Salt Lake Kolkata West Bengal, India Peoplemint Consultants Full time

**Responsibilities**:
2. **Resolve customer issues** : Troubleshoot and resolve customer complaints, concerns, or issues related to products or services.

3. **Provide product/service information** : Educate customers on product features, benefits, and usage.

4. **Process customer requests** : Handle customer requests, such as orders, returns, or exchanges.

5. **Escalate complex issues** : Identify and escalate complex customer issues to senior representatives or management.

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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