Customer Service Associate
10 hours ago
**Responsibilities**:
2. **Resolve customer issues** : Troubleshoot and resolve customer complaints, concerns, or issues related to products or services.
3. **Provide product/service information** : Educate customers on product features, benefits, and usage.
4. **Process customer requests** : Handle customer requests, such as orders, returns, or exchanges.
5. **Escalate complex issues** : Identify and escalate complex customer issues to senior representatives or management.
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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