Customer Service Associate

2 days ago


Salt Lake Kolkata West Bengal, India FastInfo Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Job Title: Customer Service Associate

Location: kariwala towers

Shifts: Rotational

Week Offs: Rotational

Role Overview:

We're looking for a Customer Service Associate to handle inbound & outbound calls — providing excellent support and resolving customer queries with a smile .

Key Responsibilities:

  • Handle incoming & outgoing calls professionally
  • Resolve customer issues and provide product/service info
  • Log calls & maintain accurate records
  • Escalate complex issues when needed
  • Ensure great customer experience — no sales targets

Requirements:

  • 12th pass / Graduate
  • Good communication skills (English + regional language)
  • Basic computer knowledge
  • Willing to work in rotational shifts & weekoffs

Salary: Fixed (Non–Target Based)

  • Company benefits & allowances

Job Type: Full-time

Pay: ₹18, ₹20,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person



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