Customer Service Representative

8 hours ago


Salt Lake Kolkata West Bengal, India MDG Star Overseas Full time

Job Opening: Domestic BPO Process

Company: Teleperformance India

Job Role: Customer Support Associate (Domestic Voice/Non-Voice)

Location: Kolkata

Employment Type: Full-time
Job Responsibilities

Handle incoming customer queries over call/chat (domestic process).

Provide accurate information and resolve issues professionally.

Maintain customer satisfaction with polite and effective communication.

Update customer details and follow internal procedures.
Eligibility Criteria

Minimum Qualification: 12th Pass / Graduate (any stream).

Freshers and experienced both can apply.

Good communication skills in Hindi/English or regional language.

Basic computer knowledge.

Ability to work in rotational shifts (if required).
Salary & Benefits

**Salary**: ₹12,000 - ₹18,000 per month (depending on location & experience).

Performance-based incentives.

PF + ESIC + job security under Teleperformance brand.

Paid training provided.

Work Schedule

6-day working

Rotational shifts & weekly off

Day shift available in some domestic processes

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person



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