Customer Service Representative

**Job Title: Customer Service Representative** **Location**: Sector V, Kolkata (Work from Office Only) **Salary**: ₹18,000 - ₹22,000 per month **Schedule**: Monday - Friday, 5:30 PM - 9:30 PM IST (EST Hours) **Job Overview**: We are looking for a reliable and friendly **Customer Service Representative** to join our team. In this role, you will handle...

RDQ Tradingswala is looking for an experienced Customer Service Representative to join our Insurance team! CSR will be responsible for customer handling, Lead generation, building and maintaining good relationships with customers. **Roles & Responsibilities-** - Building good relationships and maintaining liaison with the clients and customers. -...

Urgent hiring for an MNC in Kolkata (Night Shift) Job position**:Customer Support Representative (Inbound Voice Process)** Job details are as below - Work from office Job - **Night shift (US Calling)**: - Inbound Calling for medical billing - No Sales or target Job - Free Cab drop Facility Available (1800 as monthly reimbursement if cab facilities are not...

Urgent hiring for an MNC in Kolkata (Night Shift) Job position**:Customer Support Representative (Inbound Voice Process)** Job details are as below - Work from office Job - **Night shift (US Calling)**: - Inbound Calling for medical billing - No Sales or target Job - Free Cab drop Facility Available (1800 as monthly reimbursement if cab facilities are not...

Urgent hiring for an MNC in Kolkata (Night Shift) Job position**:Customer Support Representative (Inbound Voice Process)** Job details are as below - Work from office Job - Night shift (US Calling) - Inbound Calling for medical billing - No Sales or target Job - Free Cab drop Facility Available (1800 as monthly reimbursement if cab facilities are not...

Urgent hiring for an MNC in Kolkata (Night Shift) Job position**:Customer Support Representative (Inbound Voice Process)** Job details are as below - Work from office Job - Night shift (US Calling) - Inbound Calling for medical billing - No Sales or target Job - Free Cab drop Facility Available (1800 as monthly reimbursement if cab facilities are not...

**Responsibilities for Outbound Customer Service Representative** - Make outbound calls to assist customers, resolve inquiries, and promote products/services. - Communicate effectively in **English, Bengali, and Hindi** to ensure a seamless customer experience. - Address customer concerns, provide solutions, and escalate complex issues when needed. -...

**Responsibilities**: 2. **Resolve customer issues** : Troubleshoot and resolve customer complaints, concerns, or issues related to products or services. 3. **Provide product/service information** : Educate customers on product features, benefits, and usage. 4. **Process customer requests** : Handle customer requests, such as orders, returns, or...

Customer Support Representative (CSR) Job details are as below - Work from office Job - Must have Excellent English Communication - Inbound Calling - No Sales or target Job - Free Cab drop Facility Available (1800 as monthly reimbursement if cab facilities are not opted) - Quarterly, Half Yearly & Annual Bonus available - Meals at Subsidized rates - Salary...

Deliver accurate information about products, services, and company policies. - Resolve customer concerns and escalate issues to appropriate departments when necessary. - Record customer interactions and feedback in our CRM system for tracking and analysis. - Assist with troubleshooting common issues and follow up to ensure resolution. - Identify customer...