Customer Service Representative

2 days ago


Salt Lake Kolkata West Bengal, India BDV Private Limited Full time

**Responsibilities**:

- **Problem Solving**:

- Investigate and resolve customer concerns, ensuring timely and effective solutions.
- Escalate complex issues to the appropriate departments and follow up to ensure resolution.
- **Communication**:

- Clearly and professionally communicate information to customers, colleagues, and other departments.
- Provide product and service information to customers in a friendly and helpful manner.

**Salary**: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Ability to Commute:

- Salt Lake, Kolkata, West Bengal (required)

Work Location: In person



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