Customer Service Representative
2 days ago
**Responsibilities**:
- **Problem Solving**:
- Investigate and resolve customer concerns, ensuring timely and effective solutions.
- Escalate complex issues to the appropriate departments and follow up to ensure resolution.
- **Communication**:
- Clearly and professionally communicate information to customers, colleagues, and other departments.
- Provide product and service information to customers in a friendly and helpful manner.
**Salary**: ₹14,000.00 - ₹16,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
Ability to Commute:
- Salt Lake, Kolkata, West Bengal (required)
Work Location: In person
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