Customer Service Associate

2 days ago


Salt Lake Kolkata West Bengal, India Beunik Clothing Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Job Title: Customer Service Associate (Voice Process)

Location: Salt Lake

Job Type: Full-Time

Shift: Night Shift

Key Responsibilities:

  • Handle inbound/outbound calls professionally and efficiently.
  • Provide accurate information and resolve customer queries promptly.
  • Maintain a positive and empathetic attitude toward customers.
  • Follow communication procedures, guidelines, and policies.
  • Record and update customer interactions in the system.
  • Achieve daily/weekly/monthly performance targets.

Eligibility Criteria:

  • Gender: Male candidates only.

Experience:

  • Freshers and candidates with up to 6 months of experience may apply.
  • Candidates with more than 6 months of experience are not eligible.
  • Education: Any graduate can apply for this postion.
  • Age: 18 years and above.
  • Excellent communication skills in English.
  • Willingness to work on night shifts.

Required Skills:

  • Good verbal communication skills.
  • Active listening and problem-solving abilities.
  • Basic computer knowledge and typing skills.
  • Positive attitude and a strong work ethic.

Benefits:

  • Attractive salary package and incentives.
  • Growth opportunities within the organization.
  • On-the-job training provided.
  • Friendly and supportive work environment.

Job Type: Full-time

Work Location: In person



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