Customer Service Associate

**Join Our Team as a Customer Service Associate!** Are you a communication ace with a passion for delivering top-tier service? Join our dynamic team as a Customer Service Associate. We're looking for enthusiastic individuals who thrive in a fast-paced environment and are ready to dazzle our clients with exceptional service. **Key Responsibilities**: -...

**Position**: Customer Support Executive **Brief JD**: - Customer contract administration - Making call to clients for collections - Review of billing documents when disputed - Ability to identify and make determination regarding discrepancies about billing - Accurate forecast of monthly end key process indications (Overdue aging) - Responsible for...

Giftlaya is one of India’s fastest-growing gifting and decoration platforms, offering services like balloon decoration, flower delivery, cakes, and personalized gifts in 100+ cities. We aim to make every celebration memorable with timely service and excellent customer experience. Key Responsibilities - Guide customers in booking decoration, cakes, and...

**Key Responsibilities**: - **Issue Resolution**: Resolve customer issues efficiently, ensuring customer satisfaction and retention. - **Product Knowledge**: Maintain a deep understanding of our services, including balloon decoration, canopy decoration, and event planning, to provide accurate information to customers. - **Order Management**: Assist...

Giftlaya is one of India's fastest-growing gifting and decoration platforms, offering services like balloon decoration, flower delivery, cakes, and personalized gifts in 100+ cities. We aim to make every celebration memorable with timely service and excellent customer experience.Key ResponsibilitiesHandle customer queries through calls, WhatsApp, chat, and...

We are a leading battery manufacturing company, committed to delivering high-quality products and excellent customer service. We are looking for a Customer Service Associate to join our Kolkata office and be the first point of contact for our customers.Key Responsibilities:Receive and manage all inquiry calls efficiently.Keep proper follow-ups using CRM...

**Hi** We are looking for a well-spoken Telesales Executives to be responsible for soliciting sales over the Phone. The telesales executive’s responsibilities include contacting potential customers, reading from a prescribed script, focusing on generating leads and transfer to Floor Managers, and documenting customer information, purchases, and reactions....

Ivan Infotech is a global IT service provider based in Kolkata. Our dedicated team works on complex projects with aggressive deadlines, and we take pride in delivering satisfactory on-time milestones and IT solutions to both domestic and overseas clients. Since our establishment in 2016, we have expanded our expertise and client base, always striving for...

We are looking for a dedicated and friendly **Customer Support Associate** to join our team. You’ll be the first point of contact for our customers — helping them with bookings, resolving queries, managing after-sales support, and ensuring a smooth and delightful customer experience. **Key Responsibilities**: - Assist customers with product selection,...

Maintains customer relationship by responding to inquiries; documenting actions. - Prepares for customer inquiries by studying products, services, and customer service processes. - Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information;...