Customer Service Associate

3 days ago

Salt Lake Kolkata West Bengal, India code design club Full time

**Hi**

We are looking for a well-spoken Telesales Executives to be responsible for soliciting sales over the Phone. The telesales executive’s responsibilities include contacting potential customers, reading from a prescribed script, focusing on generating leads and transfer to Floor Managers, and documenting customer information, purchases, and reactions. The idea is to generate a qualified Lead through Telesales and Tele-calling.

A successful telesales representative has excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale.

**Telesales Executive Responsibilities**:

- Initiating sales with potential customers over the phone.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers’ needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases, and reactions to products.
- Keeping up to date on all products and informing customers of new products.
- Answering customers’ questions on the products.
- Meeting sales quotas.

*

**Telesales Executive Requirements**:

- Excellent communication skills.
- Creative thinking skills.
- The patience and ability to engage customers in conversation.
- Good sales ability.
- Working knowledge of relevant computer software.
- Excellent interpersonal and problem solving skills.
- The ability to handle rejection and stress in soliciting customers.

*

**This Role is for USA Shift 8.00 PM - 5.00 AM IST. This is B2B Calling.**
- Night Shift Allowance
- Excellent Perks and Incentives
- B2B Sales Experience will be an Added Advantage
- 5 days working(Saturday & Sunday fixed off)

Reach Out to Us

Join our team and be part of exciting projects where your expertise will make a significant impact

**Call us: Sudakshina Mitra (HR Executive)**

**Contact No:
9674491369
Address: Ambuja Ecostation Business Tower, 16th Floor, Suite - 1602, Plot, 07, Street Number 9, BP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Landmark: Salt Lake 215A Bus Stand | Salt Lake Phillips More

**Job Types**: Full-time, Permanent

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Salt Lake, Kolkata, West Bengal (required)

Ability to Relocate:

- Salt Lake, Kolkata, West Bengal: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
9674491369

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