CRM Executive

1 week ago

Coimbatore, India TCP INTERNATIONAL INC. Full time

Company Name : TCP International Inc
- Position : CRM Executive
- Shift : Night Shift
- Location : Vadavalli, Coimbatore

**Job Description**:

- Planning CRM strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty.
- Answering customer queries and dealing with complaints.
- Implementing strategies to test the various forms of marketing developed by your team.
- Liaising with other departments to create a CRM strategy that works across the board.
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.

Skill Required:

- Excellent oral and Written Communication
- Very good Knowledge in Ms Office
- Ownership qualities
- Logical and Reasoning skills
- Analytical skills

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹8,858.02 - ₹18,000.00 per month

**Benefits**:

- Flexible schedule
- Provident Fund

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Coimbatore, Coimbatore - 641041, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 8825996419

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