CRM Engineer

3 days ago


Coimbatore, Tamil Nadu, India Skyplay IPTV Services Pvt Ltd Full time ₹ 4,32,000 - ₹ 8,64,000 per year

The CRM Engineer will be responsible for supporting and managing customer relationship management systems and processes within the telecom environment. The role involves configuring, monitoring, and troubleshooting telecom network elements such as BTS, OLT, ONT, routers, and switches while ensuring seamless partner activation and coordination. The engineer will also handle PLI (Partner Line Item) sharing, tracking, and follow-ups to ensure timely execution and service delivery.

Key Responsibilities

  • CRM System Management
  • Manage and operate CRM tools for service provisioning, ticketing, and partner onboarding.
  • Ensure data accuracy and timely updates in the CRM system.
  • Telecom Network Support
  • Monitor and troubleshoot BTS, OLT, ONT, routers, and switches to resolve customer and partner issues.
  • Coordinate with network teams for escalations and problem resolution.
  • Support activation, configuration, and testing of new network elements.
  • Partner Activation & Management
  • Handle end-to-end partner activation requests, ensuring timely provisioning and onboarding.
  • Share and follow up on PLI (Partner Line Items) with relevant stakeholders.
  • Maintain strong communication channels with partners for seamless service delivery.
  • Operational Support
  • Track open tickets/issues and ensure timely closure in line with SLAs.
  • Prepare and maintain documentation for activation, troubleshooting, and process improvements.
  • Support cross-functional teams (sales, network, operations) to improve partner/customer experience.

Key Skills & Competencies

  • Strong understanding of telecom technologies: BTS, OLT, ONT, routers, and switches.
  • Hands-on experience with CRM systems in a telecom environment.
  • Knowledge of service provisioning, activation, and partner management processes.
  • Good troubleshooting and problem-solving skills.
  • Strong communication and coordination abilities with internal teams and external partners.
  • Ability to manage multiple priorities and meet deadlines.

Qualifications & Experience

  • Bachelor's degree in Telecommunications, Electronics, Computer Science, or a related field.
  • 2–5 years of experience in telecom operations, CRM support, or partner management.
  • Experience working with telecom infrastructure (BTS, OLT, ONT, routers, switches).
  • Familiarity with partner activation and PLI processes is an advantage.

For further details, please contact HR at

Job Types: Full-time, Permanent

Pay: ₹17, ₹64,311.69 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person


  • DevOps Engineer

    5 days ago


    Coimbatore, Tamil Nadu, India Sybeez Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionSybeez is a cloud-based platform providing ERP, HRM, CRM, Finance, and Employee Management solutions designed to enhance business efficiency. Our integrated suite of tools caters to organizations of all sizes, enabling them to streamline operations such as payroll, project management, inventory tracking, and customer engagement. Sybeez...


  • Coimbatore, Tamil Nadu, India Associated Autotex Ancillaries Pvt. Ltd., Unit-2 Full time ₹ 60,00,000 - ₹ 6,00,00,000 per year

    Job Role:The Engineer – IT is responsible for supporting the implementation and maintenance of SAP S/4 HANA, CRM, and related digital platforms, assisting in automation of business processes, MIS reporting, and supporting digital transformation initiatives across departments. The role involves hands-on system support, user training, documentation, and...

  • Engineering Intern

    3 days ago


    Coimbatore, Tamil Nadu, India Techvolt Software Coimbatore Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionTechvolt Software Pvt. Ltd. is a Software Development and Digital Marketing company located in Saibaba Colony, Coimbatore. We specialize in ERP, CRM applications, web designing, web hosting, web application development, and mobile app development. Our services also include UI/UX designing, embedded systems, IoT applications development,...

  • Sales Engineer

    6 days ago


    Coimbatore, Tamil Nadu, India A.M. Masterbatch Private Limited Full time ₹ 3,50,000 - ₹ 5,20,000 per year

    Job Title: Sales EngineerQualification: Any Graduation with experience in Industrial ToolsLocations: Chennai, Pune, Ahmedabad, Bangalore, Hosur & CoimbatoreAge Limit: 25–30 yearsExperience: 2–5 years in the industrial tools or related sectorsSalary Range: ₹3.5 – ₹5 LPARequirements:Ability to operate independentlyStrong relationship management and...


  • Coimbatore, Tamil Nadu, India Randstad MENA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Job Details This job offer closes on 8 December 2025Summary Location: Bengaluru, KarnatakaClient: A client of Randstad IndiaType: Temporary Posted on: 9 October 2025 Reference Number: JPC Next StepsContact the recruiter See similar jobs Set a job alert Create an account Search jobs Mettler Toledo is hiring for a Test Engineer...

  • Sales Engineer

    3 days ago


    Coimbatore, Tamil Nadu, India ZF Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Become our next FutureStarterAre you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you'll have the opportunity to shape the future of mobility. Join us and be part of something extraordinarySales EngineerCountry/Region: INLocation:Coimbatore, TN, IN, 641659Req ID 82133 | Coimbatore, India, ZF Wind Power...


  • Coimbatore, Tamil Nadu, India KG Invicta Services Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Title: Technical Support EngineerPosition Overview: As a Customer Support Representative, you will play a vital role in providing exceptional support to our customers across multiple channels (phone, email, and chat). You will troubleshoot technical issues, offer guidance on best practices, and ensure customer satisfaction. If you enjoy problem-solving...


  • Coimbatore, Tamil Nadu, India QBrainX Inc Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionQBrainX Inc. is dedicated to empowering organizations across various domains, driving modernization through innovative digital engineering. Leveraging ecosystems such as ServiceNow and ITSM, we automate business processes and enterprise services globally. Our high-performance systems are designed to be fast, versatile, and responsive....

  • Salesforce Engineer

    6 days ago


    Coimbatore, Tamil Nadu, India Emperen Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Overview :We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and...


  • Coimbatore, Tamil Nadu, India DATOMS Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About UsDATOMS is an IoT platform designed to streamline asset management and operations for Original Equipment Manufacturers (OEMs) of engines and related products. The platform addresses the complex needs of OEMs by providing comprehensive solutions that enhance product performance, improve operational efficiency, and reduce downtime.As a leader in IoT...