CRM Executive

2 weeks ago


Coimbatore, Tamil Nadu, India True Talents Consulting Private Limited Full time ₹ 18,00,000 - ₹ 30,00,000 per year

Job Title: CRM Executive

Location: Coimbatore

Experience: 1–2 years

Roles & Responsibilities:

  • Maintain and manage customer relationships through CRM tools.
  • Handle customer queries, feedback, and follow-ups promptly.
  • Ensure accurate and timely updates of customer records in the CRM system.
  • Assist sales & marketing teams with CRM data, reports, and insights.
  • Support customer engagement initiatives to improve satisfaction and retention.
  • Generate and analyze CRM reports for management decision-making.

Skills Required:

  • 1–2 years of experience in CRM operations.
  • Knowledge of CRM platforms (Zoho / Salesforce / HubSpot or similar).
  • Strong communication and interpersonal skills.
  • Good in MS Excel & reporting.
  • Customer-focused with problem-solving ability.

Qualification:

  • Graduate in any discipline (Business/Marketing preferred).

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Work Location: In person


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