CRM Executive

4 days ago


Ganapathi Coimbatore Tamil Nadu, India Green Delight Innovation Private Limited Full time ₹ 1,44,000 - ₹ 2,16,000 per year

Job Title: CRM Executive

Location: Coimbatore , Onsite

Experience Required: Minimum 1 Year

Salary:

About the Role:

We are seeking a detail-oriented and proactive CRM Executive with at least 1 year of experience in managing customer data, engagement, and retention activities. The ideal candidate will help strengthen customer relationships and support sales and marketing teams through CRM systems and campaigns.

Key Responsibilities:

  • Manage and update customer information in the CRM system
  • Assist in planning and executing CRM campaigns to improve customer engagement
  • Analyze customer data to identify trends, opportunities, and areas for improvement
  • Coordinate with sales, marketing, and service teams to ensure accurate data flow
  • Generate CRM reports and dashboards for management review
  • Handle customer queries and ensure timely follow-up
  • Maintain data integrity and confidentiality

Required Skills & Qualifications:

  • Bachelor's degree in Business, Marketing, or a related field
  • Minimum 1 year of experience in CRM or customer relationship management
  • Proficiency in CRM tools (Zoho, HubSpot, Salesforce, or similar)
  • Strong communication and coordination skills
  • Good Excel and reporting knowledge
  • Ability to multitask and meet deadlines

Perks & Benefits:

  • Competitive salary
  • Performance-based incentives
  • Career growth opportunities within the marketing/sales domain

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person


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