CRM Executive
4 days ago
Job Title: CRM Executive
Location: Coimbatore , Onsite
Experience Required: Minimum 1 Year
Salary:
About the Role:
We are seeking a detail-oriented and proactive CRM Executive with at least 1 year of experience in managing customer data, engagement, and retention activities. The ideal candidate will help strengthen customer relationships and support sales and marketing teams through CRM systems and campaigns.
Key Responsibilities:
- Manage and update customer information in the CRM system
- Assist in planning and executing CRM campaigns to improve customer engagement
- Analyze customer data to identify trends, opportunities, and areas for improvement
- Coordinate with sales, marketing, and service teams to ensure accurate data flow
- Generate CRM reports and dashboards for management review
- Handle customer queries and ensure timely follow-up
- Maintain data integrity and confidentiality
Required Skills & Qualifications:
- Bachelor's degree in Business, Marketing, or a related field
- Minimum 1 year of experience in CRM or customer relationship management
- Proficiency in CRM tools (Zoho, HubSpot, Salesforce, or similar)
- Strong communication and coordination skills
- Good Excel and reporting knowledge
- Ability to multitask and meet deadlines
Perks & Benefits:
- Competitive salary
- Performance-based incentives
- Career growth opportunities within the marketing/sales domain
Job Type: Full-time
Pay: ₹12, ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
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