CRM Executive

6 days ago

Coimbatore, India TCP INTERNATIONAL INC. Full time

**Position : CRM Executive**

**Experience : 0 - 2 years**

**Skills and Experience in the following Required**:

- Excellent oral and Written Communication
- Very good Knowledge in MS Office
- Ownership qualities
- Logical and Reasoning skills
- Analytical skills
- Planning CRM strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty.
- Answering customer queries and dealing with complaints.
- Implementing strategies to test the various forms of marketing developed by your team.
- Liaising with other departments to create a CRM strategy that works across the board.
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.

**Salary**: From ₹15,086.00 per month

**Benefits**:

- Flexible schedule
- Life insurance
- Paid time off

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability

**Education**:

- Secondary(10th Pass) (preferred)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (preferred)
- Overnight Shift (preferred)

**Speak with the employer**
+91 7200136727

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