CRM Executive

1 week ago

Rs Puram Coimbatore Tamil Nadu, India Wondr Diamonds Full time ₹ 2,00,000 - ₹ 3,00,000 per year

We are seeking a passionate and customer-centric CRM professional with strong expertise in CRM tools, social media lead conversion, and marketing campaign execution. The ideal candidate will play a key role in driving customer engagement, nurturing leads, and maximizing conversions, ensuring a seamless customer journey across digital and in-store touchpoints.

Key Responsibilities:

* CRM Management:

* Manage and maintain the CRM database to ensure accuracy, segmentation, and effective customer profiling.

* Monitor customer interactions, track engagement, and ensure timely follow-ups.

* Lead Conversion:

* Handle leads generated from social media campaigns, digital ads, and store walk-ins.

* Drive higher conversion rates through persuasive communication and personalized follow-ups.

* Communication & Engagement:

* Craft engaging customer communication through emails, WhatsApp, SMS, and calls.

* Build strong client relationships with a luxury service approach.

* Marketing Campaign Execution:

* Collaborate with the marketing team to plan, execute, and track campaigns across social media, digital, and offline platforms.

* Execute store-level campaigns, ensuring seamless coordination with the retail team.

* Data Insights & Reporting:

* Track campaign performance, customer engagement metrics, and conversion analytics.

* Share actionable insights to improve customer acquisition and retention strategies.

Required Skills & Competencies:

* Strong communication and interpersonal skills with a customer-first mindset.

* Creative approach to selling and relationship-building in the luxury segment.

* Proven ability to convert leads from social media and digital campaigns.

* Graduate/Postgraduate in Marketing, Business Administration, or related field.

* 1-2 years of experience in *CRM / Customer Relations / Digital Marketing* (preferably in luxury retail, jewelry, or lifestyle industry).

Job Types: Full-time, Permanent, Fresher

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

  • CRM Executive

    2 weeks ago

    Coimbatore, Tamil Nadu, India Grasp Clothings Full time

    **Job Title**: CRM Executive **Location**: Coimbatore **Department**: Customer Relationship Management / Sales Support **Reports To**: Store Manager / Managing Director **Industry**: Textile / Fashion Retail **Job Type**: Full-Time, Permanent **Experience**: 2-5 Years **Job Summary** The CRM Executive plays a pivotal role in managing customer...

  • CRM Executive

    3 days ago

    Kalapatti, Coimbatore, Tamil Nadu, India Vedita Ventures Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Role & ResponsibilitiesRole SummaryThe CRM Executive will be responsible for managing the complete customer journey post-sales, ensuring smooth handovers, timely communication, and high levels of customer satisfaction. The role requires strong relationship management, CRM software expertise, and cross-team coordination.KRA: Task / ActivitiesManage the...

  • CRM Executive

    5 days ago

    Chennai, Tamil Nadu, India Workscout Full time

    Job Role: CRM Executive **Responsibilities**: - Develop CRM strategies - Manage customer data - Analyze customer behavior - Collaborate with sales, marketing, and customer service teams - Design targeted marketing campaigns **Requirements**: - Minimum 01 years CRM experience - Any Bachelor's degree or related field - Strong analytical and communication...

  • CRM Executive

    2 weeks ago

    Coimbatore, India True Talents Consulting Private Limited Full time

    Job Title: CRM ExecutiveLocation: CoimbatoreExperience: 1–2 years Roles & Responsibilities: Maintain and manage customer relationships through CRM tools. Handle customer queries, feedback, and follow-ups promptly. Ensure accurate and timely updates of customer records in the CRM system. Assist sales & marketing teams with CRM data, reports, and insights....

  • CRM Executive

    23 hours ago

    Coimbatore, Tamil Nadu, India True Talents Consulting Private Limited Full time ₹ 18,00,000 - ₹ 30,00,000 per year

    Job Title: CRM ExecutiveLocation: CoimbatoreExperience: 1–2 yearsRoles & Responsibilities:Maintain and manage customer relationships through CRM tools.Handle customer queries, feedback, and follow-ups promptly.Ensure accurate and timely updates of customer records in the CRM system.Assist sales & marketing teams with CRM data, reports, and insights.Support...

  • CRM - Executive

    5 days ago

    Chennai, Tamil Nadu, India Hi Living Projects Full time

    **Job Title**: CRM Executive - Residential Projects **Department**: Customer Relationship Management **Location**: Chennai **Reports To**: CRM Manager / Sales Head **Experience**: 2-6 years (Real Estate - Residential segment preferred) **Job Summary**: **Key Responsibilities**: - Act as the primary point of contact for customers post-booking until...

  • CRM Executive

    1 week ago

    Purasawalkam, Chennai, Tamil Nadu, India Workontrix Full time

    Leading Diagnostics Centre looking for a **CRM Executive** in Chennai location. - Any Graduate - Min.2 - 4 Years Experience in CRM/Sales CRM. - CTC up to 3.6L Per Annum - Good Command in English, Tech Savvy, Strong CRM knowledge and experience in Zoho Sales CRM will be an advantage. **Job Summary**: - Planning and delivering CRM strategies across the...

  • CRM Executive

    1 week ago

    Peelamedu, Coimbatore, Tamil Nadu, India iZet e-Payments Pvt Ltd Full time

    **Role: CRM Support-Tele caller** **Location: Coimbatore** **Job responsibilities of a CRM**: - Oversee the customer relationship is essentially handled by the entire team. - Formulate and maintain significantly profitable relationships with key customers. - Keeping customers updated with all information on the latest products. This significantly helps in...

  • CRM Executive

    1 day ago

    Perungudi, Chennai, Tamil Nadu, India Iswarya Hospital Full time

    Develop and implement CRM strategies to improve patient engagement, retention, and loyalty. - Manage and optimize CRM systems to track and analyze patient interactions, feedback, and satisfaction. - Design and execute targeted campaigns to drive patient retention, appointment bookings, and referrals. - Collaborate with cross-functional teams (marketing,...

  • CRM Executive

    1 week ago

    Chennai, Tamil Nadu, India Adityaram Properties Private Limited Full time

    Need **Senior CRM Executive **for **Adityaram Properties Private limited** located at ECR, Panaiyur **Salary**: ₹30,000.00 - ₹40,000.00 per month **Benefits**: - Cell phone reimbursement - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift **Experience**: - total: 5 years (required)