Customer Support Executive

1 week ago


Ranchi DalliRajhara, India Gunjan Mangal (Proprietor Of Power Solutions) Full time
Description

We are looking for a Customer Support Executive with 0-6 years of experience to provide excellent customer service and support to our clients in the Indian market. The ideal candidate should have strong communication skills and be able to handle customer queries and complaints efficiently.

Responsibilities
  • Provide timely and accurate customer service via phone, email, and chat
  • Resolve customer queries and complaints in a professional manner
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with internal teams to resolve customer issues
  • Identify and escalate priority issues to the appropriate team member
  • Ensure customer satisfaction by providing effective and timely solutions

Skills and Qualifications
  • Bachelor's degree in any field
  • 0-6 years of experience in customer support or related field
  • Excellent communication skills in English and Hindi
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment
  • Attention to detail and accuracy
  • Familiarity with CRM systems and Microsoft Office Suite
  • Availability to work in shifts, including weekends and holidays

Call HR Pravin -9783513202 Drop your Resume



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