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Customer Executive

1 month ago

Ranchi Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time
Description

We are looking for a skilled Customer Executive to provide excellent customer service and to promote this idea throughout the organization. The goal is to ensure customer satisfaction and to maintain strong relationships with customers.

Responsibilities
  • Responding promptly to customer inquiries and handling and resolving customer complaints
  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints
  • Keeping records of customer interactions and transactions
  • Providing feedback on the efficiency of the customer service process
  • Ensure customer satisfaction and provide professional customer support.

Skills and Qualifications
  • Minimum of a bachelor's degree in any field
  • 1-6 years of experience in customer service or a similar role
  • Excellent communication and interpersonal skills
  • Ability to work well in a team environment
  • Strong problem-solving and analytical skills
  • Experience with customer relationship management (CRM) software
  • Ability to handle difficult or irate customers
  • Good time-management skills
  • Ability to work flexible hours, including weekends and holidays

More information HR pravin -: 9783513202