Customer Relation Executive

5 months ago

Jaipur, India Aniar placement services Full time

Job Description: Executive Assistant / CRM (Female) at Murphy Lightings

Murphy Lightings, a leading company in the lighting industry, is seeking a skilled and proactive Executive Assistant / CRM professional to join our team. As an Executive Assistant / CRM at Murphy Lightings, you will play a crucial role in providing administrative support to our executives while also managing and enhancing our customer relationship management efforts.

**Responsibilities**:
Executive Assistant:
1. Provide comprehensive administrative support to the executives, managing calendars, scheduling meetings, and coordinating appointments.

3. Prepare and organize documents, reports, and presentations for internal and external meetings.

4. Coordinate travel arrangements and accommodation for business trips as required.

5. Maintain confidentiality and handle sensitive information with the utmost discretion.

6. Assist in preparing and monitoring budgets, expenses, and financial reports.

7. Collaborate with other teams and departments to ensure smooth communication and efficient workflow.

8. Organize company events and special projects as directed by the executives.

CRM (Customer Relationship Management):
1. Develop, implement, and maintain effective CRM strategies to enhance customer engagement and satisfaction.

2. Manage customer databases and ensure accurate and up-to-date customer information.

3. Track and analyze customer interactions, feedback, and inquiries to identify trends and improve customer support processes.

4. Collaborate with sales and marketing teams to optimize customer acquisition and retention strategies.

5. Implement CRM tools and technology to streamline processes and improve efficiency.

6. Generate regular reports on customer interactions and feedback to senior management.

7. Handle customer escalations and ensure prompt resolution of issues to maintain a high level of customer satisfaction.

8. Continuously update and improve customer service policies and procedures.

**Requirements**:
1. Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

2. Proven experience as an Executive Assistant or in a CRM role for 2 to 4 years, preferably in a similar industry.

3. Excellent organizational and time-management skills with the ability to multitask and prioritize effectively.

4. Strong written and verbal communication skills with a professional and friendly demeanor.

5. Proficiency in using CRM software and Microsoft Office suite.

6. Ability to work independently, take initiative, and make decisions with mínimal supervision.

7. A customer-centric approach with a keen focus on providing exceptional service.

8. High level of integrity, professionalism, and discretion in handling confidential information.

**Salary**: The offered salary for this position ranges from 18 to 28 LPA (Cost to Company) based on qualifications, experience, and expertise.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹18,000.00 - ₹28,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer relationship management: 1 year (preferred)

**Speak with the employer**
+91 9146699430

  • Customer Relation Executive

    5 months ago

    Jaipur, India Modern culture jewellery Full time

    Full Job Description We are looking for a Customer Relation Executive (CRE) 3. Should have good experience in handling customers. VERY GOOD VERBAL & WRITTEN COMMUNICATION SKILLS REQUIRED **Education**: Bachelor's (preferred) **Experience**: Direct sales: 1 year (required) Customer relationship management: 1 year (required) **Language**: English...

  • Customer Relation Executive

    5 months ago

    Jaipur, India Modern culture jewellery Full time

    Job description Full Job Description We are looking for a Customer Relation Executive (CRE) 3. Should have good experience in handling customers. 4. High energy level and go-getters require. VERY GOOD VERBAL & WRITTEN COMMUNICATION SKILLS REQUIRED **Education**: Bachelor's (preferred) **Experience**: Direct sales: 1 year (required) Customer...

  • Customer Relation Executive

    5 months ago

    Jaipur, India Modern culture jewellery Full time

    Full Job Description We are looking for a **Customer Relation Executive** (CRE) 3. Should have good experience in handling customers. 4. High energy level and go-getters require. VERY GOOD VERBAL & WRITTEN COMMUNICATION SKILLS REQUIRED **Education**: Bachelor's (preferred) **Experience**: Direct sales: 1 year (required) Customer relationship...

  • Customer Relation Executive

    5 months ago

    Jaipur, Rajasthan, India GAYRAA Full time

    **About Us**: At **Gayraa** (Shree Narayan Manufacturer), we blend tradition with contemporary fashion, creating timeless ethnic wear for women who celebrate their heritage with style. Our brand thrives on creativity, quality, and exceptional customer service. We are seeking a passionate and dynamic female Customer Service Executive to join our vibrant team...

  • Customer Relation Executive

    5 months ago

    Jaipur, Rajasthan, India Jyoti HR Full time

    **Hiring urgently Customer Relation Executive for multiple location (Sikar Road/Vidhyadhar Nagar/Vaishali Nagar/Jhotwara) in Jaipur** **Qualification : Any Graduation (BBA/B.Com/BSc/B.Tech/BA)** **Experience : 0 -3 years of experience (Freshers also apply)** **Salary : 15,000/- to 18,000/- (According to experience)** **Immediate joining** **Good...

  • Customer Care Executive

    5 months ago

    Jaipur, Rajasthan, India HR Executive Hub Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

  • Customer Relation Executive

    5 months ago

    Gopalpura, Jaipur, Rajasthan, India Arora Motocorp PVT LTD Full time

    Collecting and analyzing customer data - Using CRM systems to manage relationships - Developing new ways to meet customers’ needs - Handling customer complaints - Overseeing the interactions between customers and key team members, such as Customer Service Representatives - Creating and executing retention campaigns - Developing marketing campaigns to...

  • Female Customer Relation Executive/back Office

    5 months ago

    Jaipur, India Jyoti HR Full time

    **Urgently required Female Customer Relation Executive/Back Office Executive for multiple location (Vaishali Nagar/JLN Marg/Sikar Road/Nirman Nagar) in Jaipur.** **Freshers can also apply** **Qualification : Graduation in any stream** **Experience : 3 to 5 years of experience** **Salary : 15,000/- to 20,000/-** **Immediate joining** **Good...

  • Customer Relations Specialist

    2 weeks ago

    Jaipur, Rajasthan, India ResoPro Training Services Full time

    We're seeking a skilled Customer Relations Specialist to join our team at ResoPro Training Services.The ideal candidate will be comfortable with relocating to Jaipur and have excellent English communication skills.Our offer includes a competitive salary ranging from 2.83 LPA to 4.2 LPA, plus a 10K incentives package (monthly).Effective communication in...

  • E-commerce Executive

    5 months ago

    Jaipur, India HR Executive Hub Full time

    Overseeing the overall development of an organization's retail and income-generating sites - Conducting research on user-friendly features and layouts that appeal the most to customers - Testing changes to platforms and monitoring the results - Reviewing sales insights and using them to develop informed sales strategies - Leading teams of copywriters,...

  • Telesales Executive

    5 months ago

    Jaipur, India streamline customer support services Full time

    Good communication skills - Graduate from any of the stream - Preferred near Malviya nagar location - Having telesales experience - Lead Generation - Customer Follow-up - Strong verbal and written communication skills. - Previous experience in lead generation and telemarketing is an advantage. - Familiarity with customer relationship management (CRM)...

  • Guest Relation Executive

    5 months ago

    Jaipur, India Rambhajos Full time

    To engage with the customer, understand the customers requirement targeting customer delight, and direct them to the proper section. - Upgrade personal and company image to stimulate maximum customer appeal. - Accurately gather customer data related to pre-purchase, conversion, footfall data, etc.) for the analysis. - Assist in managing the overall Store...

  • Telesales Executive

    5 months ago

    Jaipur, India streamline customer support services Full time

    Strong verbal and written communication skills. - Previous experience in lead generation and telemarketing is an advantage. - Familiarity with customer relationship management (CRM) software is a plus. - Creative thinking and an eye for design to create appealing social media content. - Excellent organizational skills and attention to detail. - Ability to...

  • Customer Support Executive

    3 weeks ago

    Jaipur, India Zelta Labs Full time

    About Us: Zelta Tech Private Limited is a pioneering Blockchain & web3.0 development company that specializes in creating innovative solutions. At Zelta, we are solving web3 technology for the masses. Our signature product, Untrade, is designed to solve money for the masses. GamingArcade, another flagship product, is aimed to solve web3 gaming for the...

  • Customer support executive

    3 weeks ago

    Jaipur, India Zelta Labs Full time

    About Us: Zelta Tech Private Limited is a pioneering Blockchain & web3.0 development company that specializes in creating innovative solutions. At Zelta, we are solving web3 technology for the masses. Our signature product, Untrade, is designed to solve money for the masses. Gaming Arcade, another flagship product, is aimed to solve web3 gaming for...

  • Guest Relation Executive

    4 months ago

    Jaipur, India PUNO - The Adventure Park Full time

    **Employment Type** Fulltime **Seniority Level** Entry-Level **Work Experience (in years)** 0 - 1 Years in guest relationship **Education** Any graduate **Must Have** - Exceptional ability to communicate and foster positive business relationships - Proven ability to work independently and self-driven for performance - Must be aggressive and dynamic...

  • Customer support executive

    3 weeks ago

    Jaipur, India Live Linen Full time

    Company Description Live Linen is a pioneer in using Linen fabric for home decor, household items, and clothing. With a focus on creativity and unique designs, Live Linen offers a wide range of linen products for the bedroom, kitchen, living room, and wardrobe. The company is committed to providing comfortable, versatile, and stylish linen products...

  • Guest Relations Executive

    5 months ago

    Jaipur, India Hilton Full time

    Guest Relations Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Customer Support Executive

    4 weeks ago

    Jaipur, India Live Linen Full time

    Company Description Live Linen is a pioneer in using Linen fabric for home decor, household items, and clothing. With a focus on creativity and unique designs, Live Linen offers a wide range of linen products for the bedroom, kitchen, living room, and wardrobe. The company is committed to providing comfortable, versatile, and stylish linen products that add...

  • Customer Support Executive

    4 weeks ago

    jaipur, India Live Linen Full time

    Company Description Live Linen is a pioneer in using Linen fabric for home decor, household items, and clothing. With a focus on creativity and unique designs, Live Linen offers a wide range of linen products for the bedroom, kitchen, living room, and wardrobe. The company is committed to providing comfortable, versatile, and stylish linen products that add...