Customer Relation Executive

2 weeks ago


Ranchi Jharkhand, India IPCS Global Full time

**Department**: Admissions / Sales / Customer Service

**Location**: Ranchi Branch

**Reports To**: Branch Head

**Job Summary**:
We are looking for an enthusiastic and goal-oriented **Customer Relation Executive** to join our team at the Ranchi branch. The primary responsibility of the Customer Relation Executive is to generate leads, engage with prospective students, and promote our educational programs. This role requires making outbound calls, addressing queries, and guiding leads through the admissions process.

**Key Responsibilities**:

- **Outbound Calls**: Make 50 calls per day to potential students from the database, promoting the institute’s courses and programs.
- **Lead Generation**: Engage with potential students and parents, understand their educational needs, and provide information about relevant courses offered by the institute.
- **Counseling**: Provide career and course counseling to students, helping them make informed decisions regarding their educational path.
- **Data Management**: Update and maintain accurate records of conversations, leads, and outcomes in the CRM system.
- **Coordinate with Admissions Team**: Collaborate with the admissions team to ensure smooth enrollment processes for prospective students.
- **Resolve Queries**: Address any concerns or questions from prospective students and their families regarding programs, fees, schedules, and other details.
- **Achieve Targets**: Meet and exceed daily, weekly, and monthly targets related to call volume, lead conversion, and student enrollment.

**Key Skills & Qualifications**:

- **Education**: Minimum of a high school diploma or equivalent; Bachelor’s degree preferred.
- **Experience**: Prior experience in telecalling, customer service, or sales, preferably in the education sector, is an advantage.
- **Communication**: Strong verbal communication skills with the ability to engage with a wide range of people.
- **Confidence & Attitude**: A positive attitude, confidence while speaking, and the ability to handle objections and rejections gracefully.
- **Computer Skills**: Basic knowledge of MS Office (Excel, Word) and familiarity with CRM software.
- **Language Proficiency**: Fluency in [English/Hindi/Regional Language] is a must, with proficiency in additional languages considered an advantage.
- **Target-Oriented**: Ability to meet and exceed performance goals and work under pressure.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- Total: 1 year (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person



  • Ranchi, Jharkhand, India First Voice Pvt. Ltd Full time

    _**Hi,**_ - **Job Seekers**_ - **#jobs #Ranchi # work from office #MNC #Good opportunity for Fresher #**_ **We have an opening for a Customer Support Executive position in a Top MNC company at the Ranchi location.** - Skills Required -- Good English & Hindi communication. - Qualification - 10+2/ Graduate - Age - up to 28 years - Location -Ranchi (work from...


  • Ranchi, Jharkhand, India Ayuda Solutions Full time

    **No of Positions**: 60 - **Hiring**: Walk-In only - **Minimum Qualification**:12th Pass / Intermediate in any Stream. - **Age Limit**: Minimum age limit is 18 years - **Shift**: Rotational Shift 24/7 - **Working Hours**: 8 hrs - **Yearly CTC**: INR 124656 (Including PF+ESIC) - **Monthly CTC**: 10388 (Including PF+ESIC) - **Monthly Incentive**:1500 - 4500...


  • Ranchi, Jharkhand, India Savera Infotech Pvt Ltd Full time

    **Company Name** - Savera InfoTech **Location** - Circular Road, Lalpur, Ranchi We are leading IT Company deals with Digital Marketing Services looking for some **FEMALE PR Professional** for our company. **Educational Requirements - BA/Bcom/BBA/BCA/Mass Comm. graduate or Equivalant** **Experience Requirement -** 0 -2 years, **FRESHERS can...


  • Kanke, Ranchi, Jharkhand, India Call Concepts Full time

    Job Title: Customer Executive Location: Kanke, Ranchi Company - Multinational BPO **Job Description**: As a Customer Executive, you will be responsible for addressing customer inquiries, resolving issues, and providing excellent support to ensure customer satisfaction. You will be the first point of contact for customers, representing our company and its...


  • Namkum, Ranchi, Jharkhand, India Appian infotech Full time

    **Job title**:Customer Support Executive (US Staffing) **Schedule**:6:30 pm to 3:30 am (Monday thru Friday) **Job summary** We are looking for a qualified Customer Support Executive to be a part of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service...


  • Kadru, Ranchi, Jharkhand, India Techbird Business Full time

    Customer Care Executive Hindi Process - Banking Process - Good Opportunity for growth - Respond to customer inquiries via phone, in person in a professional and courteous manner. - Understand customer needs and provide accurate, relevant information. **Job Types**: Full-time, Fresher Pay: ₹13,000.00 - ₹33,000.00 per month **Benefits**: - Flexible...


  • Kanke, Ranchi, Jharkhand, India G&R Management Consultancy Pvt Ltd Full time

    Position: Customer Care Executive Location: Ranchi Contact: WhatsApp your CV to 8789245841 Salary - 1.2 lacs - 1.90 lacs/per annum **Salary**: ₹8,000.00 - ₹11,000.00 per month **Benefits**: - Flexible schedule Schedule: - Rotational shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass)...

  • Marketing Executive

    2 months ago


    Ranchi, Jharkhand, India SHRI PARAS MARBLE SPM GROUP Full time

    Location: ranchi, Jharkhand Company: Shri Paras Marbles Position: Marketing Executive Gender Requirement: Male Bike Requirement: Must own a bike (Compulsory) **Responsibilities**: Promote and market the company’s products and services to potential clients. Build and maintain relationships with existing customers to ensure repeat business. Travel to...

  • Marketing Executive

    1 month ago


    Ranchi, Jharkhand, India Bayer Full time

    **At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...


  • Ranchi, Jharkhand, India VLS RETAIL PVT LTD Full time

    -- HARDCORE RETAIL COUNTER SALES. - CUSTOMER HANDLING. - PRODUCT DISPLAY - ABLE TO CONVINCE THE CUSTOMER REGARDING THE PRODUCT. - WORK UNDER PRESSURE. - TARGET-BASED SALES AND INCENTIVES. - MOTIVATE THE CUSTOMER AND ACHIEVE THE SALES TARGETS. **Salary**: ₹12,000.00 - ₹17,000.00 per month **Benefits**: - Health insurance - Provident Fund Shift: - Day...

  • Marketing Executive

    3 weeks ago


    Ranchi, Jharkhand, India SHRI PARAS MARBLE SPM GROUP Full time

    Requirements: - Bachelor degree in marketing, business management, any related field from any known university - At least 2 years of work experience in sales or marketing field, freshers are also welcome. - Fluency in communication skill, convincing skill, great team player and go getter. - Experience in product demo, upselling the client is a plus. - Can...

  • Executive- Sales

    3 months ago


    Ranchi, Jharkhand, India Hero Moto Corp Full time

    » **Date**:3 Oct 2024 **Location**: Ranchi, JH, IN, 834009 **Company**:Hero Motocorp **Function** - Harley Davidson BU**Pay Band** - E4 to M2**Role** - As the Executive - Sales you will be part of the HDBU and will report to the Manager - Sales The purpose of your role will be to driving H-D business in assigned city, state with direct functional...

  • Store Executive

    6 months ago


    Ranchi, Jharkhand, India Fork n Rolls Full time

    We are looking for a professional and customer service-oriented store executive overse daily operations at our store. As the store executive you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies. **Store...


  • Ranchi, Jharkhand, India mDoc Full time

    Company Description mDoc is a 24/7 online platform based in Ranchi, India, offering online doctor consultations, appointment bookings, medical test bookings with home sample collections, and online medicine delivery. The app aims to simplify healthcare access by connecting patients with well-known doctors, providing telemedicine solutions, and offering...


  • Ranchi, Jharkhand, India Nira malaya soul Full time

    We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an...


  • Ranchi, Jharkhand, India Savera Infotech Pvt Ltd Full time

    **Company Name** - Savera InfoTech **Location** - Circular Road, Lalpur, Ranchi We are leading IT Company deals with Digital Marketing Services looking for _**FEMALE**_ **CRM** Professionals for our company. It will be a target based and challenging profile. It has high growth aspects and potential to earn big. **Educational Requirements -...

  • Telesales Executive

    6 months ago


    Ranchi, Jharkhand, India Talinkd Solutions Full time

    **Responsibilities**: As a Telesales Executive, the primary responsibility will be to connect and identify potential retailers, wholesalers & distributors of plywood PAN INDIA via phone calls, brief them about our manufacturing, pitch the sales, and take orders on the phone calls. Reply to the queries in the best interest of the company. You will play a...


  • Ranchi, Jharkhand, India OMNI Resource Full time

    To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch sales executive should be able to build rapport with customers and close sales. **Sales Executive Responsibilities**: - Setting sales goals and developing sales strategies. - Researching prospects and generating leads. -...

  • Tele Caller Executive

    1 month ago


    Ranchi, Jharkhand, India Neofit Autoware private limited Full time

    Job Title: Tele Caller Executive (Work from Home) Company: Neo Fit Autoware Pvt Ltd (Remote) About Us: Neo Fit Autoware Pvt Ltd is a leading organization seeking a talented and enthusiastic Tele Caller Executive to join our team. Job Summary: We're looking for a fresher who is eager to learn and grow with our company. As a Tele Caller Executive, you will...

  • Telesales Executive

    3 months ago


    Ranchi, Jharkhand, India Trustudies Full time

    Trustudies is an innovative educational technology (ed tech) startup that offers high-quality tutoring services for students in grades 4 to 10. We provide personalized and interactive online classes to help students excel in their academic journey. As a Telesales Executive at Trustudies, your role will be vital in promoting and selling our tutoring services...