Customer Support Representative

2 weeks ago


Ranchi, Jharkhand, India 2coms Full time
Overview

2coms, an American business services company, is seeking a skilled Customer Support Representative to join their team in Ranchi. This role involves working in different time zones and interacting with global clients.

Job Description

We are looking for a talented individual to work as a Voice Process representative, handling phone calls and providing positive and professional responses to clients.

Key Skills and Qualifications
  • Excellent communication skills, both verbal and written
  • Familiarity with customer service principles and practices
  • Good technical knowledge
  • Ability to work in shifts and adapt to changing situations
Compensation and Benefits

The estimated salary for this position is ₹40,000 - ₹60,000 per month, depending on experience. Additionally, employees can expect benefits such as PF, ESI, and medical claims as per the company norms.

Work Environment

This role is based in Ranchi, Kanke, and Doranda, and requires working from the office. The shift pattern includes 6 days of rotational shifts, with one day off each week.



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