Customer relationship management executive

3 weeks ago


Narela, India Aimlay Pvt Ltd Full time
Job Description
CRM - Collections
Qualifications and Skills
Proven experience in customer relationship management to build and maintain positive client relationships.
Expertise in debt collection techniques to recover outstanding balances effectively.
Strong negotiation skills to handle and resolve disputes professionally.
Excellent communication skills, both verbal and written, to interact with clients clearly and effectively.
Ability to identify and solve problems quickly and efficiently in a dynamic environment.
Attention to detail for accurate record-keeping and meticulous follow-ups.
Analytical skills to assess financial information and develop strategic collection plans.
Effective time management skills to prioritize tasks and meet deadlines consistently.
Roles and Responsibilities
Manage and maintain comprehensive records of all customer interactions and collections activities.
Implement effective debt collection strategies to ensure timely recovery of outstanding balances.
Communicate with clients to negotiate payment plans and resolve any payment disputes.
Analyze client accounts to identify and address any discrepancies or issues.
Collaborate with the finance and customer service teams to enhance collection procedures.
Prepare regular reports on collection activities, outstanding debts, and resolution status.
Continuously monitor the effectiveness of collection strategies and make adjustments as needed.
Ensure compliance with all relevant legal and financial regulations during the collection process.
CTC budget - 35 K - 40 K including PF
Location- Rohini West near D mall , New delhi
If interested please call me - 7428299435 & Email us at 
Exp required - 1+ year s
belong from edtech sector is additional
About Aimlay PVT LTD
Company Description
Aimlay Pvt Ltd (Recruitment) in Delhi, India, initially started as an educational counseling service for students looking to complete their education. Over time, the company expanded its services to help working professionals pursue academic excellence and secure admissions in reputable universities and colleges. The company has since garnered a strong reputation for its professional guidance and support services.

  • Narela, Delhi, India Smart Working Full time

    We are seeking a dynamic and results-driven Client Success Specialist to join our team in the IT staffing and recruitment industry. This is an excellent opportunity for someone who thrives on building relationships, solving problems, and driving value for clients.About the RoleThe ideal candidate will have strong interpersonal and communication skills, with...


  • Narela, India American Express Full time

    You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a...


  • Narela, India American Express Full time

    You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a...

  • Aimlay Pvt Ltd

    4 weeks ago


    narela, India Aimlay Pvt Ltd ( Recruitment ) Full time

    Company Description Aimlay Pvt Ltd (Recruitment) is a company based in Delhi, India, that started as an educational counseling service for students and working professionals seeking to complete their education. Our professional guidance has helped individuals achieve academic excellence and secure admissions to reputable universities. With a growing...

  • Relationship manager

    4 weeks ago


    Narela, India Redrob Full time

    "Unlock your dream career with us. Connect with renowned employers, enjoy top-notch facilities, and thrive in a vibrant community.”Employer: Gyan Dhan.Position: Relationship ManagerYears of Experience: 1+ YearsCommunity Location: New Delhi, Pune, Mumbai, Ahmedabad and VadodaraEmployment Type: Full-TimeCONNECTCompany OverviewMc Kinley Rice is not just...


  • narela, India HR Interface Executive Search Services Full time

    has been mandated to hire for our client, a leading organization in the home furnishings industry , known for its innovation and excellence. They are currently seeking a seasoned professional for the role of Business Development Manager - Retail at their office in New Delhi.Company: Renowned Home Furnishings LeaderDesignation: Business...

  • Relationship Manager

    4 weeks ago


    Narela, India Redrob Full time

    "Unlock your dream career with us. Connect with renowned employers, enjoy top-notch facilities, and thrive in a vibrant community.”Employer: GyanDhan.Position: Relationship ManagerYears of Experience:1+ YearsCommunity Location:New Delhi, Pune, Mumbai, Ahmedabad and VadodaraEmployment Type:Full-TimeCONNECTCompany OverviewMcKinley Rice is not just a company;...

  • Relationship manager

    4 weeks ago


    Narela, India SmartQ Full time

    About Smart Q: We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem. At the core we strive to understand our clients' requirements through the display of empathy and provide solutions with an analytical mind that are both scalable and sustainable.In less than a...

  • Relationship Manager

    1 month ago


    Narela, India SmartQ Full time

    About SmartQ:We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem. At the core we strive to understand our clients' requirements through the display of empathy and provide solutions with an analytical mind that are both scalable and sustainable.In less than a decade we...


  • Narela, India HR Interface Executive Search Services Full time

    Has been mandated to hire for our client, a leading organization in the home furnishings industry , known for its innovation and excellence. They are currently seeking a seasoned professional for the role of Business Development Manager - Retail at their office in New Delhi.Company: Renowned Home Furnishings LeaderDesignation: Business...


  • Narela, India HR Interface Executive Search Services Full time

    has been mandated to hire for our client, aleading organization in the home furnishings industry, known for its innovation and excellence. They are currently seeking a seasoned professional for the role ofBusiness Development Manager - Retailat their office in New Delhi.Company:Renowned Home Furnishings LeaderDesignation:Business Development Manager -...


  • Narela, India AGS Logistics Pvt Ltd Full time

    Company Description AGS Logistics Pvt Ltd, located in Dwarka, is an international logistics service provider in India with a decade of experience in freight management, supply chain, project logistics, and customs brokerage. The company specialize's in verticals such as auto, fashion, paper, and industrial sectors. AGS Logistics works with a range of...


  • Narela, India AGS Logistics Pvt Ltd Full time

    Company DescriptionAGS Logistics Pvt Ltd, located in Dwarka, is an international logistics service provider in India with a decade of experience in freight management, supply chain, project logistics, and customs brokerage. The company specialize's in verticals such as auto, fashion, paper, and industrial sectors. AGS Logistics works with a range of clients...


  • Narela, India IIFL Capital Services Limited Full time

    Key Responsibilities: Client Relationship Management:Manage and grow a portfolio of High Net Worth Individuals (HNIs) and Ultra High Net Worth Individuals (UHNIs).Provide tailored financial advice by understanding clients' goals, risk profiles, and investment preferences.Investment Advisory & Sales:Offer a wide range of investment products, including...


  • narela, India American Express Full time

    You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a...


  • Narela, India Convin Full time

    Brief About CompanyFounded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.AtConvin,we leverage AI/ML to achieve these larger business goals...


  • Narela, India Convin Full time

    Brief About CompanyFounded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we leverage AI/ML to achieve these larger business...


  • Narela, India Apna Full time

    Responsibilities ● Own Net revenue Retention (NRR) for respective organizations○ Focusing on existing accounts with a client-centric retention strategy - identify the right product for a role x city x # hires requirement, pitch the right product to maximize value for money○ Customization of the training modules for the existing clients by maintaining...


  • narela, India Redrob Full time

    "Unlock your dream career with us. Connect with renowned employers, enjoy top-notch facilities, and thrive in a vibrant community.”Employer: GyanDhan.Position: Relationship ManagerYears of Experience: 1+ YearsCommunity Location: New Delhi, Pune, Mumbai, Ahmedabad and VadodaraEmployment Type: Full-TimeCONNECTCompany OverviewMcKinley Rice is not just a...


  • narela, India IIFL Capital Services Limited Full time

    Key Responsibilities:Client Relationship Management:Manage and grow a portfolio of High Net Worth Individuals (HNIs) and Ultra High Net Worth Individuals (UHNIs).Provide tailored financial advice by understanding clients' goals, risk profiles, and investment preferences.Investment Advisory & Sales:Offer a wide range of investment products, including equity,...