Product Support Specialist: Technical Expert
7 days ago
Join Career Stone Consultant as a Product Support Specialist in Global Service to excel in solving technical queries for the CTCS product portfolio. With 6-10 years of professional experience in technical service, you will process customer inquiries and provide solutions.
The role entails monitoring allocated Service Requests (Cases), creating service requests, analyzing SLAs, and respecting OLA times. You will solve issues that could not be resolved at Regional Tech Support (Level 2) while communicating status and solutions.
This position requires strong analytical skills, knowledge of MS Office, and proficiency in English and Hindi. As a key contributor, you will initiate hierarchical escalations and demand know-how transfer from Training and L4 Support. The goal is to improve skill levels and customer satisfaction.
We offer a competitive salary of approximately $85,000 - $115,000 per year based on your qualifications and location. This opportunity allows for personal growth, continuous learning, and career advancement within our organization.
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Technical Support Specialist
2 weeks ago
Gurgaon, Haryana, India SMARTWORK IT SERVICES Full timeJob Title: Technical Support Specialist - Application Performance ExpertAbout the Role:We are seeking an experienced Technical Support Specialist to join our team as an Application Performance Expert. As a key member of our support team, you will play a crucial role in ensuring the smooth functioning of our applications and providing dedicated support to...
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Global Technical Support Specialist
4 weeks ago
Gurgaon, Haryana, India Ciena India Private Limited (non STPI) Full timeUnlock a Rewarding Career in Global Technical SupportCiena India Private Limited (non STPI) is committed to fostering a culture that prioritizes personalized and flexible work environments, empowering individual passions, growth, well-being, and belonging.About the Role:We are seeking an experienced Technical Support Specialist to join our team. As a key...
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Technical Support Specialist
1 month ago
Gurgaon, Haryana, India AXA Group Full timeJob Title: Technical Support SpecialistAXA XL, the P&C and speciality risk division of AXA, is seeking a Technical Support Specialist to join our team.As a Technical Support Specialist, you will be responsible for delivering high-quality service that improves the overall colleague experience.Key Responsibilities:Provide support for IT-related incidents and...
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Technical Support Specialist
3 weeks ago
Gurgaon, Haryana, India Mediajade Full timeJob OverviewWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our customer support team at Mediajade. In this role, you will be responsible for providing top-notch technical assistance to clients by resolving their product-related queries, diagnosing technical issues, and ensuring customer satisfaction.Key...
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DevOps Technical Support Specialist
3 weeks ago
Gurgaon, Haryana, India Nexthire Full timeAbout the RoleWe are seeking a skilled DevOps Technical Support Specialist to join our global team. This role will be responsible for providing top-notch technical support to our customers, ensuring their successful adoption of our Coralogix Platform.Key ResponsibilitiesServe as the primary point of contact for clients requiring technical assistance.Provide...
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Technical Support Specialist
2 weeks ago
Gurgaon, Haryana, India Mediajade Full timeWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our customer support team at Mediajade. In this role, you will provide top-notch technical assistance to clients by resolving their product-related queries, diagnosing technical issues, and ensuring customer satisfaction.Key Responsibilities:Provide technical support...
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Technical Support Specialist
2 weeks ago
Gurgaon, Haryana, India Wipro Full timeJob Description">Wipro Offers Competitive Salary of $55,000 - $65,000 Per YearWe are seeking a highly skilled Technical Support Specialist to join our team at Wipro. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, resolving complex issues, and delivering outstanding customer service.Key...
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Technical Support Specialist
1 week ago
Gurgaon, Haryana, India Wipro Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Wipro. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients and resolving their issues in a timely and professional manner.About the RoleThis is a full-time position that requires strong problem-solving...
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Senior Technical Support Specialist
1 week ago
Gurgaon, Haryana, India Nielsen Full timeWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Nielsen.About the RoleThe successful candidate will be responsible for providing exceptional technical support to our clients, ensuring seamless delivery of services and solutions that meet their requirements. This role involves responding to client queries, resolving...
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Technical Support Specialist
1 month ago
Gurgaon, Haryana, India Ericsson Full timeJob Summary We are seeking a highly skilled Technical Support Specialist to join our team at Ericsson. The ideal candidate will have a strong background in Cloud Native concepts, with documented and proven knowledge in Docker, Kubernetes, AWS, Azure, and GCP. Key Responsibilities The successful candidate will be responsible for providing high-quality...
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Global Technical Support Expert
3 weeks ago
Gurgaon, Haryana, India Ciena India Private Limited (non STPI) Full timeOverviewCiena India Private Limited (non STPI) is committed to delivering cutting-edge technology solutions that empower businesses to thrive in the digital age.Salary and BenefitsWe offer a highly competitive salary package, including a base salary of ₹18.5 lakhs per annum, plus additional benefits such as flexible paid time off, comprehensive health...
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Technical Support Specialist
1 week ago
Gurgaon, Haryana, India Wipro Full timeJob DescriptionThe role of a Technical Support Specialist at Wipro is to provide exceptional technical support to clients, ensuring that their issues are resolved in a timely and efficient manner.Duties and ResponsibilitiesTo deliver effective technical support through various communication channels, including telephone and email.To actively resolve client...
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Technical Support Specialist
1 week ago
Gurgaon, Haryana, India Leena AI Full timeAbout Leena AI : We are a leading SaaS company specializing in creating virtual assistants for enterprise organizations. Our solutions integrate with various client-side systems, including HRMS, IT directories (Active Directory), and more. We are seeking a highly skilled Technical Support Specialist to join our team and provide exceptional support to our...
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Technical Support Specialist
1 month ago
Gurgaon, Haryana, India Virtusa Full timeJob Summary We are seeking a skilled Technical Support Specialist to join our team at Virtusa. The ideal candidate will have a strong background in IT and a passion for delivering high-quality support to our clients. Main Responsibilities • Provide technical assistance to clients and internal stakeholders • Troubleshoot and resolve IT-related issues...
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Technical Support Specialist
3 weeks ago
Gurgaon, Haryana, India Virtusa Full timeAbout the RoleWe are looking for a skilled Technical Support Specialist to join our team at Virtusa. In this role, you will be responsible for providing technical support and services to end-users, including resolving complex problems and troubleshooting user access and authentication issues associated with Active Directory.Key ResponsibilitiesEndpoint...
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Advanced Network Support Specialist
1 week ago
Gurgaon, Haryana, India Jobstronaut Full timeJob OverviewAt Jobstronaut, we're seeking a highly motivated Advanced Network Support Specialist to join our team in Gurgaon. This role offers an exciting opportunity to work with cutting-edge technology and provide top-notch support to our global user base.Salary: ₹600,000 - ₹800,000 per annum, depending on experienceAbout the RoleIn this key position,...
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Technical Support Specialist
2 weeks ago
Gurgaon, Haryana, India AHEAD Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at AHEAD. The successful candidate will provide exceptional technical support to end-users, troubleshoot and resolve hardware and software issues, and collaborate with the IT Operations team to ensure seamless service delivery.About UsAHEAD is a leading provider of...
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Technical Support Specialist
2 weeks ago
Gurgaon, Haryana, India 2coms Full timeOverview:We are seeking a skilled Technical Support Specialist to join our team in Gurgaon. This is a fantastic opportunity for an individual with excellent communication skills and knowledge of customer handling.About the Role:The successful candidate will provide top-notch technical support to our clients, resolving issues efficiently and effectively. With...
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Technical Support Specialist
2 weeks ago
Gurgaon, Haryana, India IGT Solutions Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at IGT Solutions Pvt Ltd. This is a full-time role with a mix of WFH and office work in Gurugram, India.About the RoleThe successful candidate will be responsible for providing technical assistance and support to customers via live calls, chats, and emails. They will also...
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Senior Technical Support Specialist
3 weeks ago
Gurgaon, Haryana, India Salesforce Full timeExplore a challenging role as Senior Technical Support Specialist at GreyOrange, where you will provide exceptional technical assistance to customers. We are seeking an experienced professional with strong communication skills and a deep understanding of the GO Software ecosystem.This position requires the ability to troubleshoot complex technical issues,...