Technical Support Specialist

1 week ago


Gurgaon, Haryana, India Virtusa Full time

About the Role

We are looking for a skilled Technical Support Specialist to join our team at Virtusa. In this role, you will be responsible for providing technical support and services to end-users, including resolving complex problems and troubleshooting user access and authentication issues associated with Active Directory.

Key Responsibilities

  • Endpoint configuration, deployment, and upgrade of PCs and mobile devices
  • Deploying and supporting standard collaboration technologies such as Microsoft Teams, OneDrive, and video conferencing endpoints
  • Servicing incident and request tasks for deployed infrastructure services to end-users
  • Troubleshooting user access and authentication issues associated with Active Directory

Mandatory Skills

  • Windows Troubleshooting
  • Network Troubleshooting
  • Active Directory
  • Office 365

Location and Job Type

This is an experienced-level position located in Gurgaon, Haryana, India. The ideal candidate should have at least 7 years of experience in a similar role.

Salary Range

The estimated salary for this position is ₹1,200,000 - ₹1,800,000 per annum, depending on qualifications and experience.



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