Technical Support Specialist

2 weeks ago


Gurgaon, Haryana, India T&N Business Services Pvt. Ltd Full time

Job Title: Technical Support Specialist

Job Description:

We are seeking a highly skilled Technical Support Specialist to join our team at T&N Business Services Pvt. Ltd. As a Technical Support Specialist, you will be responsible for handling complex technical support cases, managing technical escalations, and providing status updates to drive successful resolutions.

Key Responsibilities:

• Handle complex technical support cases escalated by stakeholders

• Manage technical escalations and blockages in pipelines

• Provide status updates and drive successful resolutions

• Work as an on-call support for critical escalations

• Keep up-to-date with latest development updates in critical and sensitive pieces of code

Requirements:

• Strong analytical, logical reasoning, and problem-solving skills

• Knowledge of any programming language

• Sound understanding of computer science concepts like OOPS, Database (SQL), and Data Structure

• Good verbal and written communication skills

• Good academics and quick learner



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