Technical Support Specialist

4 weeks ago


Gurgaon, Haryana, India 2coms Full time
Job Title: Technical Support Specialist

About the Role:
2coms is seeking a highly skilled Technical Support Specialist to join our team in Gurgaon. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:
  • Provide technical support to clients via phone, email, and chat.
  • Resolve technical issues in a timely and efficient manner.
  • Collaborate with internal teams to resolve complex technical issues.
  • Document and track technical issues and resolutions.

Requirements:
  • Excellent communication and interpersonal skills.
  • Strong technical skills and knowledge of computer systems and software.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; bachelor's degree preferred.

What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

How to Apply:
If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and a cover letter, to 2coms. We look forward to hearing from you

Eligibility: Excellent in English Communication is must.

Work Timing: Rotational shift / Night shift

Mode: Work From Office

Job Location: Gurgaon (Candidates applying should be staying in Noida/ Gurgaon city.....pick & drop facility would be available)

Notice period: Immediate joiners or max 30 days notice

Qualification: Graduate fresher and experience both can apply

Experience: 06 months to 5 years experience in technical Support Process Can Apply.

Benefits: Laptop and other assets will be provided by company

P.F+ E.S.I + Others facility.

Company will give both way cab facility.

Requirements:
Graduate with min 6 months and above exp can apply Work Timing - Rotational shift / Night shift Mode - Work From Office Job Location - Gurgaon (Candidates applying should be staying in Noida/ Gurgaon city.....pick & drop facility would be available) Eligibility - Excellent in English Communication is must. Nature - Contract 6 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end)

Salary: CTC 30000 upto monthly + Other. (depends on last CTC and experience)

Shift: Rotational shift and night shift

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