Technical Support Specialist

2 days ago


Gurgaon, Haryana, India Wipro Full time

Job Description

">Wipro Offers Competitive Salary of $55,000 - $65,000 Per Year
We are seeking a highly skilled Technical Support Specialist to join our team at Wipro. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, resolving complex issues, and delivering outstanding customer service.

Key Responsibilities:
- Provide timely and effective technical support to clients via phone, email, or chat
- Troubleshoot and resolve technical issues in a user-friendly and professional manner
- Collaborate with internal teams to resolve complex issues and improve process efficiency
- Maintain accurate records and documentation of client interactions and issue resolutions
- Participate in ongoing training and development to stay current with new technologies and product features

Required Skills and Qualifications:
- 2+ years of experience in technical support or a related field
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of technical software and systems preferred

Benefits:
- Competitive salary range of $55,000 - $65,000 per year
- Comprehensive benefits package, including medical, dental, and vision insurance
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment

If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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