Technical Support Specialist
17 hours ago
We are seeking a skilled Technical Support Specialist to join our team at Wipro. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients and resolving their issues in a timely and professional manner.
About the RoleThis is a full-time position that requires strong problem-solving skills, excellent communication skills, and a passion for delivering outstanding customer service. The successful candidate will be responsible for:
- Providing technical support to clients via phone, email, or chat
- Resolving client queries in a courteous and professional manner
- Documenting all client interactions and updating relevant systems
- Staying up-to-date with product knowledge and industry developments
To be considered for this role, you must have:
- A strong background in technical support or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and analytical thinking
As a Technical Support Specialist at Wipro, you can expect a competitive salary package, including:
- Base Salary: $65,000 - $85,000 per annum
- Bonuses and incentives for meeting performance targets
- Ongoing training and development opportunities
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