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Technical Support Specialist
1 month ago
Job Summary
We are seeking a highly skilled Technical Support Specialist to join our team at Ericsson. The ideal candidate will have a strong background in Cloud Native concepts, with documented and proven knowledge in Docker, Kubernetes, AWS, Azure, and GCP.
Key Responsibilities
The successful candidate will be responsible for providing high-quality technical support to customers, 1st line engineers, and 3rd party vendors. This includes advanced troubleshooting, fault isolation, and remediation of OSS/BSS product issues.
Requirements
To qualify for this role, applicants should have a minimum of 4-10 years' experience running services on Linux, Technical Support, Emergency Handling, customer ticket handling, and request handling.
What We Offer
At Ericsson, we offer a dynamic and challenging work environment, with opportunities for professional growth and development. Our team values innovation, creativity, and a commitment to excellence. If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
Benefits
As a member of our team, you will have access to a range of benefits, including competitive compensation, comprehensive health insurance, and a generous retirement plan. You will also have the opportunity to work with a diverse team of talented professionals, collaborate on cutting-edge projects, and contribute to the development of innovative solutions.
