Assistant Manager
1 month ago
Job Summary
We are seeking a highly skilled and experienced Assistant Manager to join our team at AccorHotel. As a key member of our management team, you will be responsible for overseeing the daily operations of our department, ensuring that all tasks are completed efficiently and effectively.
Key Responsibilities
- Conduct daily briefings to ensure that all team members are aware of their tasks and responsibilities.
- Supervise team members to ensure that all tasks are completed on time and to a high standard.
- Build strong relationships with guests and regular patrons, providing a personalized service.
- Handle guest complaints and comments in a professional and efficient manner.
- Perform administrative tasks related to cashier and bar operations, including handling company policies.
- Maintain a clean and organized department, ensuring that all equipment and supplies are in good working order.
- Ensure that all health and safety procedures are in place and followed.
- Attend all briefings, meetings, and trainings as assigned by management.
- Perform handovers and communicate effectively with the next shift.
Requirements
- High School/GED equivalent or Diploma in Hotel Management.
- Minimum 2 years of experience in a similar capacity or management level.
- Strong knowledge of beverage trends, fermentation, cocktails, zero alcohol, and wines.
- Excellent reading, writing, and oral proficiency in English language.
- Proficient in MS Excel, Word, and PowerPoint.
Working Conditions
This is a full-time position, and the employee will be required to work in a fast-paced environment. The employee will be expected to work a variety of shifts, including evenings and weekends.
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