Assistant Leader

3 weeks ago


Udaipur, Rajasthan, India AccorHotel Full time

Job Description: As a key member of our Accor Hotel team, the Assistant Manager plays a vital role in ensuring the smooth operation of our Food and Beverage outlets.

Main Responsibilities:

  • Conduct daily departmental briefings to maintain open communication and ensure all team members are informed of key information and tasks.
  • Supervise team members to guarantee that all assigned tasks are completed on time and in accordance with departmental standards.
  • Build strong relationships with guests and regular patrons by learning their names and preferences to provide personalized service.
  • Handle guest complaints and comments in a tactful and efficient manner.
  • Manage administrative tasks related to cashier/bar operations and company policies.
  • Maintain a departmental communication logbook and update the noticeboard to ensure all team members are aware of important information and updates.
  • Monitor the supply of equipment and stock levels to prevent shortages that could impact operations and guest satisfaction.
  • Ensure the outlet and back-of-house areas are clean and in compliance with F&B sanitation and hygiene rules and regulations.
  • Maintain a complete knowledge of all food and beverage services, including contents and preparation methods, as well as hotel services and features.
  • Guarantee that LQA Standards health, safety, and security procedures are in place in the outlet.
  • Attend all briefings, meetings, and trainings assigned by management.
  • Perform proper handovers and communication to the next shift.
  • Assist other Food and Beverage outlets during peak times or as needed.

Requirements:

  • High School/GED equivalent or Diploma in Hotel Management or equivalent.
  • Minimum 2 years of experience in a similar capacity or management level.
  • Strong knowledge of beverage trends, fermentation, cocktails, zero-alcohol, and wines.
  • Excellent reading, writing, and oral proficiency in the English language.
  • Proficient in MS Excel, Word, and PowerPoint.

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