Assistant Director of Operations
3 weeks ago
Job Summary:
AccorHotel is seeking a skilled Assistant Manager to lead our team with expertise in Food & Beverage, including bar operations. The ideal candidate will have 23 years of experience as a leader in a fast-paced luxury property, excellent knowledge of Food & Beverage, and the ability to focus on guest needs while remaining calm and courteous.
Key Responsibilities:
- Service Excellence: Ensure correct grooming standards are followed, and maintain the highest levels of service and guest satisfaction.
- Outlet Operations: Responsible for the smooth operation of the outlet, daily operations, and the management of the operational inventory.
- Financial Management: Follow up on all financials, including LQA Forbes and TrustYoutargets, and handle financial procedures according to guidelines set by the finance department.
- Team Development: Develop the direct team to strive for excellence, inspire creativity, and establish effective communication across all divisions.
- Emergency Procedures: Follow Hotel Evacuation Policy in case of an emergency.
Requirements:
- 23 years of experience as a leader in a fast-paced luxury property.
- Excellent knowledge of Food & Beverage, including bar operations.
- Computer literacy and previous use of a point-of-sale system.
- Ability to work well under pressure and collaboratively as part of a team.
Work Environment:
Full-time employment with AccorHotel.
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