Associate Director of Food and Beverage Operations

2 weeks ago


Udaipur, Rajasthan, India Accor Full time

Job Summary

The Associate Director of Food is responsible for overseeing the food and beverage operations of Raffles Udaipur, a 21-acre private island resort. This role involves planning and implementing strategies to enhance profitability, managing a team of employees, and ensuring exceptional guest experiences.

Key Responsibilities

  • Develop and implement plans to increase revenue and reduce costs
  • Supervise and train a team of employees to ensure excellent service and high-quality food
  • Conduct daily briefings to ensure all team members are aware of their tasks and responsibilities
  • Build relationships with guests and regular patrons to provide personalized service
  • Handle guest complaints and comments in a professional and efficient manner
  • Manage administrative tasks, including payroll and gratuity reports
  • Conduct monthly departmental meetings to provide information and obtain feedback from team members

Requirements

  • Secondary / High school education
  • Additional certification(s) in Food & Beverage will be an advantage
  • Good reading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • Minimum 2 years of relevant experience in a similar capacity
  • Good working knowledge of MS Excel, Word, & PowerPoint
  • High degree of professionalism with sound human resources management and business acumen capabilities

Competencies

  • Strong leadership, interpersonal and training skills
  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work well in stressful & high-pressure situations
  • A team player & builder
  • A motivator & self-starter
  • Well-presented and professionally groomed at all times

Benefits

  • An opportunity to be with world's preferred hospitality company
  • Captivating and rewarding experience working alongside passionate professionals
  • Range of exclusive Heartist Benefits
  • Develop your talent through learning programs by Academy Accor


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