Operations Manager
4 days ago
Job Summary:
The Assistant Manager (Operations) is a key member of our team, responsible for overseeing the day-to-day operations of the Stewarding Department. This role requires strong leadership and organizational skills, with a focus on ensuring the smooth operation of our facilities and services.
Key Responsibilities:
- Assign duties and instruct employees in their work, including external contractors.
- Prepare and manage schedules, obtaining approval for overtime and vacation as needed.
- Submit payroll and overtime reports for approval.
- Ensure cleanliness and proper deportment of all employees under supervision.
- Hold training sessions and meetings with team members and suppliers.
- Prepare operating equipment provision budgets and coordinate with managers.
- Monitor and record non-usable products and maintain par levels of equipment.
- Prepare and maintain outlet par stocks and coat breakage reports.
- Forecast expenses for cash, payroll, and other costs.
- Ensure proper sanitation standards are met through maintenance of health and sanitation codes.
- Maintain contracts with vendors and suppliers, and arrange special cleaning schedules as needed.
- Ensure proper sorting and removal of food and beverage waste.
- Coordinate maintenance of back-of-house equipment with the Director of Culinary and Chief Engineer.
- Work with the Food and Beverage Manager and Banquet Manager on equipment for festivals, promotions, and VIP events.
- Submit a monthly report to the Executive Chef on the status of the Stewarding Department.
- Ensure a healthy and safe working environment.
Team Management:
- Assist in interviewing, selecting, and recruiting full-time and part-time stewards.
- Ensure new hire induction and required trainings are completed within three months of employment.
- Provide training to team members on all aspects of Stewarding operations.
- Observe, coach, motivate, and counsel team members, and perform staff appraisals and disciplinary actions as needed.
- Maintain department communication logbook and update noticeboard.
Qualifications:
- Minimum 5-6 years of experience, with at least 1 year in a similar role.
- Excellent verbal and written communication skills.
- Strong operational and technical knowledge.
- Strong team player with excellent follow-up skills.
Remote Work: No
Employment Type: Full-time
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