Room Operations Director

4 weeks ago


Udaipur, Rajasthan, India Accor Full time

**Accor Hotels: Excellence in Room Operations**

As a Room Operations Director, you will be responsible for ensuring the smooth operation of our Front Office, Butler Services, Guest Services, Housekeeping, Laundry, Security & Horticulture departments. This role requires a passion for excellence and a flair for exceptional hospitality.

**Key Responsibilities:**

  • Provide all guests with excellence in service while maximizing productivity and developing team members.
  • Develop, recommend, implement, and manage the operational department's annual and long-term goals aimed at achieving operational excellence.
  • Anticipate and address guest issues, establish proactive processes to promote guest satisfaction.
  • Be visible around the hotel and show an active interest in engaging with guests.

**Requirements:**

  • Strong Rooms operations experience with minimum 15 years of overall experience and 2 to 3 years in a similar role in Luxury resorts.
  • Pre Opening exposure, remote location work, high volume hotel experience is desirable.
  • Entrepreneurial and creative mindset, comfortable taking charge of projects and expanding scope of responsibilities.
  • Outstanding Social skills to develop strong customer engagement.
  • Indian nationals only.

**Join a dynamic team at Accor Hotels**



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