Room Operations Director
4 weeks ago
**Accor Hotels: Excellence in Room Operations**
As a Room Operations Director, you will be responsible for ensuring the smooth operation of our Front Office, Butler Services, Guest Services, Housekeeping, Laundry, Security & Horticulture departments. This role requires a passion for excellence and a flair for exceptional hospitality.
**Key Responsibilities:**
- Provide all guests with excellence in service while maximizing productivity and developing team members.
- Develop, recommend, implement, and manage the operational department's annual and long-term goals aimed at achieving operational excellence.
- Anticipate and address guest issues, establish proactive processes to promote guest satisfaction.
- Be visible around the hotel and show an active interest in engaging with guests.
**Requirements:**
- Strong Rooms operations experience with minimum 15 years of overall experience and 2 to 3 years in a similar role in Luxury resorts.
- Pre Opening exposure, remote location work, high volume hotel experience is desirable.
- Entrepreneurial and creative mindset, comfortable taking charge of projects and expanding scope of responsibilities.
- Outstanding Social skills to develop strong customer engagement.
- Indian nationals only.
**Join a dynamic team at Accor Hotels**
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