Butler Department Supervisor

7 days ago


Udaipur, Rajasthan, India AccorHotel Full time

Butler Department Supervisor



The Butler Department Supervisor is responsible for overseeing the day-to-day operations of the Butler department. This includes directing and supervising staff, promoting a positive work culture, and ensuring that the department's core values are upheld.



Key Responsibilities


  • Manages and supervises all tasks of staff members.
  • Directs the work assignment of supervisory and non-supervisory personnel.
  • Ensures residents receive prompt and courteous service.
  • Communicates with other operating departments to ensure seamless operations.
  • Schedules and performs routine inspections of butler areas.
  • Inspects resident rooms and pantries to ensure amenities and preferences are met.
  • Appraises staff appearance, discipline, and efficiency.
  • Ensures consumption of resident supplies is under control.
  • Assists in monitoring and controlling relevant procedures.
  • Performs related duties and special projects assigned.
  • Ensures Butlers deliver exceptional service.
  • Ensures up-selling is optimized.
  • Ensures staff receive appreciation and recognition.
  • Ensures team adherence to core values and brand dimension.
  • Ensures repeat residents are greeted and profiles are updated.
  • Ensures long-staying residents receive special attention.
  • Ensures clear communication between team and Director of Rooms.
  • Ensures Director of Rooms is aware of tasks and assignments.
  • Conducts regular trainings and role-plays.


Remote Work :



No



Employment Type :



Full-time



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