Luxury Butler
1 month ago
Job Summary:
We are seeking a highly skilled Luxury Butler to join our team at AccorHotel. As a Luxury Butler, you will be responsible for providing exceptional guest services and ensuring a seamless experience for our discerning guests.
Key Responsibilities:
- Coordinate with our team to pre-block rooms and verify guest registration
- Confirm signature services and meet with senior leaders as needed
- Prepare and share executive debriefs with guests
- Connect with guests at check-in and escort them to their rooms
- Thoroughly understand and adhere to credit check and cash handling policies
- Utilize sales techniques to promote hotel services and rooms
- Maintain guest room key storage and supervise access to safe deposit boxes
- Perform cashier-related functions and process guest checkouts
- Coordinate room status updates with the housekeeping department
Requirements:
- Minimum 2 years of Butler experience from a luxury background
- Strong communication and interpersonal skills
- Ability to focus on guest needs and remain calm under pressure
- Strong problem-solving abilities and ability to work well under pressure
- Ability to work collaboratively as part of a team
Work Environment:
This is a full-time position that requires a strong work ethic and attention to detail.
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