Butler Management Position

3 days ago


Udaipur, Rajasthan, India Accor Full time
Job Title: Butler Manager

Job Summary:
We are seeking a highly skilled and experienced Butler Manager to join our team at Raffles Udaipur. As a Butler Manager, you will be responsible for overseeing the day-to-day operations of the Front Office and Butler team, ensuring that our guests receive exceptional personalized service.

Responsibilities:
  • Supervise and manage the Front Office and Butler team
  • Ensure that all guests receive exceptional personalized service
  • Oversee the operation of the Front Office and Butler team, including the management of staff, inventory, and supplies
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Collaborate with other departments to ensure seamless service delivery
  • Monitor and control expenses, including labor, inventory, and supplies
  • Ensure compliance with company policies and procedures
  • Provide training and development opportunities for team members
  • Conduct performance evaluations and make recommendations for promotions or disciplinary action
  • Manage guest complaints and resolve issues in a timely and professional manner

Requirements:
  • Minimum 5 years of experience in a similar role, preferably in a luxury hotel environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Ability to multitask and prioritize tasks effectively
  • Knowledge of hospitality industry standards and best practices
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Knowledge of MS Excel, Word, and PowerPoint


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