Luxury Hotel Operations Director
5 days ago
About the Job:
We are seeking a highly skilled and experienced Luxury Hotel Operations Director to join our team at AccorHotel.
Job Summary:
The successful candidate will be responsible for ensuring that all hotel operations run smoothly and efficiently, providing exceptional guest experiences, and driving business growth.
Key Responsibilities:
- Ensure that all departments within the hotel are working effectively together to provide an excellent guest experience
- Oversee the day-to-day operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance
- Develop and implement strategies to improve guest satisfaction, loyalty, and retention
- Manage budgets and control costs to ensure profitability
- Build and maintain strong relationships with guests, colleagues, and external partners
Requirements:
- Bachelor's degree in Hospitality Management or related field
- Minimum 5 years of experience in hotel management, preferably in a luxury hotel setting
- Proven track record of success in improving guest satisfaction and driving revenue growth
- Excellent leadership, communication, and problem-solving skills
- Ability to work well under pressure and adapt to changing situations
What We Offer:
- Competitive salary: $120,000 - $180,000 per year
- Opportunities for professional development and growth within the company
- Collaborative and dynamic work environment
- Access to exclusive employee benefits and perks
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