Spa Operations Manager
1 month ago
Job Description:
This is a leadership role responsible for the daily management of a luxury resort's spa, wellness, and recreation operations. The goal is to optimize guest satisfaction, productivity, and expense control.
Key Responsibilities:
- Develop and implement annual budgets and strategic plans for spa and recreation operations.
- Ensure cost-effective and efficient operation of all areas, reviewing expenditures to stay within budgets.
- Measure daily productivity and spa performance against budgets, generating a monthly facility productivity report.
- Develop and maintain standard operating procedures and policies related to safety and emergency procedures.
- Meet with group meeting planners to showcase spa and salon facilities and programs, promoting customized spa and salon programs to groups.
- Provide professional delivery of information to potential spa guests via various channels.
- Work with the Marketing and Communications department to implement marketing plans and public relations programs.
- Maintain knowledge of competitors, monitoring their locations, products, pricing, promotions, and sales techniques.
Qualifications:
Minimum 12 years of experience in luxury resorts is required. Pre-opening exposure, remote location work, and high-volume hotel experience are desirable. Experience in the Rajasthan Udaipur market is an added advantage. Indian nationals only.
Work Arrangements:
No remote work arrangement is available for this position. The employment type is full-time.
Estimated Salary Range:
$120,000 - $180,000 per annum, depending on experience and qualifications.
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