Hospitality Ambassador

4 weeks ago


Udaipur, Rajasthan, India Spectrum resorts,spa & convention Full time

Job Summary: We are seeking a highly skilled and friendly Guest Service Associate to join our team at Spectrum Resorts, Spa & Convention. The ideal candidate will be responsible for providing exceptional front desk assistance to our guests, ensuring a warm and welcoming experience throughout their stay.

Key Responsibilities:

  • Provide front desk assistance to guests, including check-ins, check-outs, and room assignments
  • Ensure compliance with hotel safety policies and regulations
  • Answer phone calls, respond to queries, and maintain accurate records of guest information
  • Collaborate with the housekeeping team to ensure seamless guest experiences
  • Provide exceptional customer service, responding to guest needs and concerns in a timely and professional manner

Working at Spectrum Resorts, Spa & Convention:

As a Guest Service Associate, you will be part of a dynamic team that strives to deliver exceptional guest experiences. You will have the opportunity to work in a fast-paced, customer-focused environment, where every guest interaction is an opportunity to shine.

Requirements:

  • Previous experience in front desk or customer service roles
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing situations
  • Basic knowledge of hotel operations and safety procedures


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