Housekeeping Operations Manager

2 weeks ago

Udaipur, Rajasthan, India AccorHotel Full time
Job Title: Housekeeping Operations Manager

Company Overview:
AccorHotel is a world-renowned hospitality company seeking a highly skilled and experienced individual to fill the position of Housekeeping Operations Manager. This role is a fantastic opportunity for someone looking to take their career to the next level and join a dynamic team in the luxury hotel industry.

Salary:$60,000 - $80,000 per annum

Job Description:
The successful candidate will be responsible for leading the housekeeping department in achieving exceptional standards of cleanliness and customer service. Key responsibilities include:
  • To ensure that all employees report for duty punctually wearing the correct uniform and name badge at all times.
  • To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development.
  • To supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the Department's Operations Manual.
  • To ensure that all employees provide courteous and professional service at all times.
  • To conduct regular inspections of rooms, public areas and laundry ensuring standards of cleanliness is maintained at all times.
Administrative Responsibilities:
  • To read the communication book on daily events of public areas and cleaning contractors.
  • To schedule staffs annual leave and overtime.
  • Assists in the preparation and updating of the Housekeeping Departmental Operations Manual
  • To investigate and submit report on guest comments.
Operational Responsibilities:
  • Ensures Housekeeping employees deliver the brand promise and provide exceptional guest service at all times.
  • Conducts inventory of guest supplies, cleaning supplies, printing and stationary for the rooms, linen, etc. and report to the Executive Housekeeper.
  • Works closely with the Front Office and Engineering Departments to block rooms as necessary for maintenance.
Commercial Responsibilities:
  • Assists the Executive Housekeeper to maximize employee productivity through the use of multi-skills, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests
Qualifications:
A Degree in Hotel Management from a reputable hotel school is required, along with more than 5 years of experience in the hotel industry, preferably from a luxury background. A warm and caring personality, previous housekeeping manager experience in a luxury hotel is an asset. The ideal candidate should have excellent organizational skills and time management, technological savvy, and the ability to accurately and efficiently prepare requested reports. Exceptional verbal and written English skills are essential.

Benefits:
As a member of the AccorHotel team, you will enjoy a captivating and rewarding experience working alongside passionate professionals. You will also have access to a range of exclusive benefits, including the opportunity to develop your talent through learning programs by Academy Accor.

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