Sales and Service Manager
4 weeks ago
**Job Overview:** Store Management Leader
Lenskart is seeking an experienced Store Management Leader to lead our store teams and drive sales growth. This role requires excellent leadership skills, strong analytical and problem-solving abilities, and a customer service-oriented approach.
The successful candidate will have 4-10 years of experience in a similar role, preferably in the retail industry. A Bachelor's degree in business administration or a relevant field is preferred. The estimated salary for this position is $65,000-$85,000 per annum.
Key Responsibilities:
- Lead a team of store managers to achieve sales targets and provide exceptional customer service.
- Analyze sales data and identify opportunities to improve sales performance.
- Develop and implement strategies to increase sales and customer engagement.
- Maintain a high level of customer satisfaction through effective conflict resolution and complaint handling.
Requirements:
- Excellent leadership skills and the ability to motivate a team.
- Strong analytical and problem-solving skills.
- Good communication and convincing skills.
- Knowledge of sales and marketing principles.
- In-depth experience in retail operations and customer service.
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