Amazon Risk Investigations Manager

6 days ago


Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

We are seeking an experienced Risk Investigations Manager to join our team at Amazon Dev Center India - Hyderabad. In this role, you will lead a team of Investigators responsible for protecting Amazon from policy misuse by identifying and addressing concession abuse issues.


Key Responsibilities:



  • Lead a team of Investigators to investigate customer accounts and take appropriate actions to prevent policy misuse
  • Develop and implement processes to improve team performance and metrics
  • Collaborate with peer technical teams to prioritize feature needs for investigation tools
  • Participate in strategic planning and project road mapping activities
  • Identify trends in team performance and recommend changes to improve performance levels

Requirements:



  • 4+ years of operational and/or retail management experience
  • 2+ years of team management experience
  • Advanced knowledge of Microsoft Office products and applications
  • Experience with operations, risk, fraud investigations, and six sigma tools and Lean techniques

What You'll Love About This Role:



  • Opportunity to lead a team of Investigators and develop their skills and careers
  • Chance to work with a dynamic and driven team to protect Amazon from policy misuse
  • Ability to make strategic decisions and drive business results
  • Opportunity to collaborate with peer technical teams to prioritize feature needs for investigation tools

What We Offer:



  • Competitive salary and benefits package
  • Opportunity for career growth and development
  • Collaborative and dynamic work environment
  • Chance to work on high-impact projects and make a difference in the company

How to Apply:


Please submit your resume and cover letter to apply for this role. We look forward to hearing from you




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