Amazon Risk Investigations Manager
6 days ago
We are seeking an experienced Risk Investigations Manager to join our team at Amazon Dev Center India - Hyderabad. In this role, you will lead a team of Investigators responsible for protecting Amazon from policy misuse by identifying and addressing concession abuse issues.
Key Responsibilities:
- Lead a team of Investigators to investigate customer accounts and take appropriate actions to prevent policy misuse
- Develop and implement processes to improve team performance and metrics
- Collaborate with peer technical teams to prioritize feature needs for investigation tools
- Participate in strategic planning and project road mapping activities
- Identify trends in team performance and recommend changes to improve performance levels
Requirements:
- 4+ years of operational and/or retail management experience
- 2+ years of team management experience
- Advanced knowledge of Microsoft Office products and applications
- Experience with operations, risk, fraud investigations, and six sigma tools and Lean techniques
What You'll Love About This Role:
- Opportunity to lead a team of Investigators and develop their skills and careers
- Chance to work with a dynamic and driven team to protect Amazon from policy misuse
- Ability to make strategic decisions and drive business results
- Opportunity to collaborate with peer technical teams to prioritize feature needs for investigation tools
What We Offer:
- Competitive salary and benefits package
- Opportunity for career growth and development
- Collaborative and dynamic work environment
- Chance to work on high-impact projects and make a difference in the company
How to Apply:
Please submit your resume and cover letter to apply for this role. We look forward to hearing from you
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