Risk Investigations Manager

4 weeks ago


Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time
Job Title: Risk Investigations Manager

At Amazon Dev Center India - Hyderabad, we are seeking a highly skilled Risk Investigations Manager to join our team. As a key member of our organization, you will be responsible for leading a team of investigation specialists who work to protect Amazon from policy misuse.

Key Responsibilities:
  • Manage a team of investigation specialists to investigate customer accounts and take appropriate actions to protect Amazon from policy misuse.
  • Develop and implement processes and tools to improve the efficiency and effectiveness of investigations.
  • Collaborate with cross-functional teams to identify trends and areas for improvement in the investigation process.
  • Provide coaching and feedback to team members to ensure they have the skills and knowledge needed to succeed in their roles.
  • Identify and implement opportunities for process improvement and cost savings.
Requirements:
  • 4+ years of operational and/or retail management experience.
  • 2+ years of team management experience.
  • Advanced knowledge of Microsoft Office products and applications, particularly MS Excel and Word.
  • Experience with operations, risk, and fraud investigations is highly desirable.
  • Knowledge of six sigma tools and Lean techniques is a plus.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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