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Transaction Risk Investigator
2 months ago
As a Transaction Risk Investigator at Amazon Dev Center India - Hyderabad, you will play a critical role in protecting our customers and business from financial, legal, and reputational risks. You will investigate suspicious activities and behaviors that could pose a risk to Amazon or our customers in global markets, ensuring high-quality decisions by applying CTPS standard operational procedures.
Key Responsibilities:
Investigate complex transactions and accounts to authenticate customers and minimize risks
Identify known fraud patterns, discover new modus operandi trends, and take actions to minimize risks
Use a wide range of internet and in-house tools to research transactions and gather data to make accurate decisions
Communicate via email and telephone with external and internal customers and financial institutions to make informed decisions about risk
About the Team:
Buyer Risk Investigations works to make Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the ill-intentioned. Through the partnership of people and technology, we will focus on our customers, think local - act global, and scale through innovation.
Requirements:
Excellent written and spoken English skills and an ability to compose a grammatically correct, concise, and accurate written response
Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
Excellent problem-solving skills, with the ability to analyze problems logically and provide appropriate solutions
Self-disciplined, diligent, proactive, and detail-oriented, with strong time management and organizational skills
