CPaaS Solutions Consultant
1 day ago
Company Overview:
Fonada is a leading provider of CPaaS solutions, offering a comprehensive range of products and services designed to meet the evolving needs of businesses. Our platform enables seamless communication between customers and organizations, facilitating efficient and effective interactions. We are currently seeking a highly skilled CPaaS Solutions Consultant to join our team, bringing expertise in technical sales and customer engagement to drive business growth and expansion.
Job Description:
This role involves working closely with customers to understand their requirements, identifying opportunities for Fonada's solutions, and delivering tailored product demonstrations to showcase the benefits of our platform. Key responsibilities include creating engaging product documentation, providing technical guidance on API integrations, and collaborating with cross-functional teams to ensure alignment in messaging and feature understanding. The ideal candidate will possess a deep understanding of the CPaaS industry, excellent technical writing skills, and exceptional communication abilities in English.
Required Skills and Qualifications:
- Bachelor's degree in Engineering, Computer Science, or a related field.
- 7+ years of experience in the CPaaS industry, particularly with SMS, OBD, IVR, and Contact Center solutions.
- Strong technical writing skills for product and API documentation.
- Experience in pre-sales, solution consulting, or similar roles.
- Excellent verbal and written communication skills in English.
Benefits:
- Competitive salary: $130,000 - $160,000 per year.
- Opportunity to work with cutting-edge technology in the CPaaS and AI space.
- Collaborative and innovative work environment.
- Opportunities for career growth and learning.
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